Citizens Bank

1 week ago

Mortgage Initiative Senior Manager - Servicing and Default

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead complex, cross-functional initiatives supporting Property Secured Lending priorities, operational excellence, and regulatory commitments. Partner with leaders across Servicing, Default, Operations, Technology, Risk, Compliance, and Finance to define needs, align priorities, and deliver solutions. Serve as business lead from planning through implementation by managing project plans, dependencies, risks, milestones, and executive communications to drive sustained outcomes.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Lead complex, cross-functional initiatives supporting Property Secured strategic priorities, operational excellence objectives, and regulatory commitments.
•Partner across Servicing, Default, Operations, Technology, Risk, Compliance, and Finance to define business needs, align priorities, and deliver solutions.
•Serve as business lead for key strategic, capital, and operational improvement initiatives from planning through implementation.
•Drive execution by developing project plans, managing risks, tracking milestones, and ensuring delivery of business outcomes.
•Create executive-level communications, status updates, business cases, and decision materials; facilitate stakeholder sessions to resolve issues and build consensus.

Pay and Benefits

Salary: USD 91,000 - 132,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsParental Leave

Key Requirements

•Bachelor's Degree or equivalent combination of education and experience.
•5+ years of experience in business transformation, program management, project management, change management, business execution, operations, consulting, or related disciplines.
•Experience leading large-scale, cross-functional initiatives in a complex business environment.
•Ability to influence stakeholders and drive outcomes across multiple organizational levels.
•Advanced Microsoft Office skills, including Excel, PowerPoint, Word, and Visio.

Experience:5+ years

Education:Bachelor's

Skills:Analytical thinkingProblem-solvingStrategic thinkingCommunicationStakeholder management

Certifications:PMP

Tech Stack:Microsoft OfficeExcelPowerPointWordVisio

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 week ago

Mortgage Initiative Senior Manager - Servicing and Default

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Lead complex, cross-functional initiatives supporting Property Secured strategic priorities, operational excellence objectives, and regulatory commitments.
•Partner across Servicing, Default, Operations, Technology, Risk, Compliance, and Finance to define business needs, align priorities, and deliver solutions.
•Serve as business lead for key strategic, capital, and operational improvement initiatives from planning through implementation.
•Drive execution by developing project plans, managing risks, tracking milestones, and ensuring delivery of business outcomes.
•Create executive-level communications, status updates, business cases, and decision materials; facilitate stakeholder sessions to resolve issues and build consensus.

Pay and Benefits

Salary: USD 91,000 - 132,000 annually

Perks:Health InsuranceDentalVisionRetirement BenefitsParental Leave

Key Requirements

•Bachelor's Degree or equivalent combination of education and experience.
•5+ years of experience in business transformation, program management, project management, change management, business execution, operations, consulting, or related disciplines.
•Experience leading large-scale, cross-functional initiatives in a complex business environment.
•Ability to influence stakeholders and drive outcomes across multiple organizational levels.
•Advanced Microsoft Office skills, including Excel, PowerPoint, Word, and Visio.

Experience:5+ years

Education:Bachelor's

Skills:Analytical thinkingProblem-solvingStrategic thinkingCommunicationStakeholder management

Certifications:PMP

Tech Stack:Microsoft OfficeExcelPowerPointWordVisio

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website