Personal Banker Associate I - Lake Nona, FL Area

Fifth Third Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Customer experience","Communication","Risk awareness","Decision-making","Business acumen"]

Provide an exceptional customer experience by cultivating and maintaining long-lasting relationships with existing and prospective customers. Use a consultative approach to understand financial needs, recommend appropriate solutions, and support customers with products and services across their lifecycle. Process teller transactions, adhere to risk and ethics policies, work with internal partners to resolve issues, and analyze customer credit and related financial information to help guide appropriate solutions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
4 days ago

Personal Banker Associate I - Lake Nona, FL Area

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Provide an exceptional customer experience by cultivating and maintaining long-lasting relationships with existing and prospective customers. Use a consultative approach to understand financial needs, recommend appropriate solutions, and support customers with products and services across their lifecycle. Process teller transactions, adhere to risk and ethics policies, work with internal partners to resolve issues, and analyze customer credit and related financial information to help guide appropriate solutions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Create a memorable customer experience by cultivating and maintaining relationships with customers in an assigned book of business through proactive outreach.
  • •Use a consultative approach to identify customer needs and tailor recommendations, solutions, and advice.
  • •Process teller transactions and adhere to balancing guidelines while following policies and procedures.
  • •Work collaboratively with internal partners to ensure customer needs are met and problems are resolved.
  • •Analyze customer credit data and related financial information to help ensure customers are in appropriate solutions; provide customer support reinforcing technology.

Key Requirements

  • •High school diploma/GED and 6 months customer service experience, or a college degree or equivalent military experience.
  • •Ability to professionally represent the bank in verbal and written communication and make sound decisions.
  • •Demonstrated business acumen and ability to build comfort with new household acquisitions and deeper customer relationships.
  • •Ability to develop and maintain working knowledge of products, services, and processes.
  • •SAFE Act registration required at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Experience:Customer service
Education:High School
Skills:Customer experienceCommunicationRisk awarenessDecision-makingBusiness acumen
Licenses:SAFE Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor