Tapestry

1 month ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a high-energy Kate Spade sales floor by driving personal and team sales performance against KPI targets. Build client relationships through proactive outreach to increase repeat business, VIP retention, and service excellence. Coach and develop the team, support recruitment and onboarding, and contribute to an inclusive culture. Oversee operational tasks including opening/closing, cash handling, POS transactions, inventory accuracy, and stockroom replenishment, while supporting omni-channel and virtual selling initiatives.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance while leading the team to achieve sales and KPI targets, analyzing metrics to improve results.
•Build client relationships through proactive outreach, ensuring exceptional in-store and after-sales experiences and supporting repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, training, and provide feedback to store leadership on development needs.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Perform operational excellence tasks including accurate POS transactions, inventory processing (transfers, receiving, shipments, repairs, damages), and maintaining stockroom organization and replenishment.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaternity LeaveMaternity LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication with the ability to multitask and prioritize effectively on the sales floor.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retail

Skills:CommunicationCustomer focusCoachingLeadershipInterpersonal savvy

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordPowerPointOutlookPOS transactionsInventory functionsOmni-channelLive-stream shoppingClienteling systemsSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

1 month ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance while leading the team to achieve sales and KPI targets, analyzing metrics to improve results.
•Build client relationships through proactive outreach, ensuring exceptional in-store and after-sales experiences and supporting repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, training, and provide feedback to store leadership on development needs.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities.
•Perform operational excellence tasks including accurate POS transactions, inventory processing (transfers, receiving, shipments, repairs, damages), and maintaining stockroom organization and replenishment.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaternity LeaveMaternity LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication with the ability to multitask and prioritize effectively on the sales floor.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retail

Skills:CommunicationCustomer focusCoachingLeadershipInterpersonal savvy

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordPowerPointOutlookPOS transactionsInventory functionsOmni-channelLive-stream shoppingClienteling systemsSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website