Lead Supervisor II

Tapestry
Miami
Workplace: OnsitePart timeUSD 16 - 24.75Function: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Data analysis"]

Lead and coach on the sales floor to achieve sales targets and deliver an exceptional customer experience. Embody brand values, support company initiatives, and drive store performance using sales data and forward-planned strategies for store goals/KPIs. Recruit, interview, train, evaluate, and provide ongoing feedback to improve individual and team performance. Provide HR and conflict-resolution support when leadership is absent while championing a healthy, inclusive store culture.

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FursaFursa
Tapestry
Tapestry
1 month ago

Lead Supervisor II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead and coach on the sales floor to achieve sales targets and deliver an exceptional customer experience. Embody brand values, support company initiatives, and drive store performance using sales data and forward-planned strategies for store goals/KPIs. Recruit, interview, train, evaluate, and provide ongoing feedback to improve individual and team performance. Provide HR and conflict-resolution support when leadership is absent while championing a healthy, inclusive store culture.
Location: Miami
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a brand ambassador to embody Coach values and increase brand awareness.
  • •Implement company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, make recommendations to enhance store performance, and execute strategies tied to store goals/KPIs.
  • •Recruit, interview, train, evaluate performance, provide feedback and guidance, and hold the team accountable for individual and business goals.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience in managing competitive retail space at the Lead Supervisor level.
  • •Maintain the ability to bend, reach, stretch, and lift/carry at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Ability to lift at least 25 lbs regularly, climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Establish a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Support recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:Retail
Skills:LeadershipCustomer focusCollaborationConflict resolutionData analysis

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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