Senior Service Technician, Service Operations, Labs

DoorDash US
Dublin
Workplace: OnsiteFull timeUSD 32.7 - 48.1 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsSkills: ["Communication","Documentation","Mentorship","Problem-solving","Attention to detail"]

Join DoorDash Labs as a Senior Service Technician to diagnose, repair, and maintain robotic systems and modular hardware for last-mile logistics. You’ll perform advanced diagnostics, interpret schematics, mentor Level 2 technicians, and document complex processes while working on-site in Sunnyvale/Dublin area and contributing to uptime and fleet utilization.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
DoorDash US
DoorDash US
2 months ago

Senior Service Technician, Service Operations, Labs

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Join DoorDash Labs as a Senior Service Technician to diagnose, repair, and maintain robotic systems and modular hardware for last-mile logistics. You’ll perform advanced diagnostics, interpret schematics, mentor Level 2 technicians, and document complex processes while working on-site in Sunnyvale/Dublin area and contributing to uptime and fleet utilization.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Execute Senior Service Technician tasks and responsibilities as part of the Service Operations team.
  • •Diagnose complex, intermittent, or unusual faults in robotic systems, modular components, and support vehicles, often requiring advanced troubleshooting techniques and interpretation of complex data.
  • •Perform advanced repairs, including component-level troubleshooting and fixes on intricate electrical systems, control units, and associated hardware, with minimal supervision.
  • •Interpret complex technical manuals, schematics, and diagnostic flowcharts to guide troubleshooting efforts.
  • •Meticulously document complex diagnostic processes, root cause hypotheses, non-standard troubleshooting steps, repair details, and component failure information in the service management system, contributing to knowledge base updates.

Pay and Benefits

Salary: USD 32.7 - 48.1 hourly
Perks:401kHealth InsuranceDentalVisionPar ParentalPaid Leave

Key Requirements

  • •2+ years of service work experience.
  • •Curiosity and an inclination for all things mechanical and repair.
  • •Strong communication and documentation skills.
  • •Prior experience in vehicle or fleet service, robotics, or aircraft is a major plus.
  • •Experience with JIRA, MaintainX, and other service tools and systems is a major plus
Experience:2+ yearsRoboticsLogisticsIndustrial automation
Skills:CommunicationDocumentationMentorshipProblem-solvingAttention to detail
Licenses:Driver's license
Languages:English
Tech Stack:JIRAMaintainXRoboticsDiagnostic toolsTest equipment

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn