Field Technician II - Birmingham, AL

Lumen
United States
Workplace: OnsiteFull timeUSD 49,674 - 66,300 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: high_schoolSkills: ["Independent work","Problem-solving","Prioritization"]

Maintain and restore telecommunications network services across an assigned territory by responding to outages, troubleshooting and repairing network infrastructure, and conducting OTDR and other network testing. Perform preventive maintenance, provide “smart hands” support at remote sites, and maintain critical site equipment including HVAC systems and generators. Document work accurately and use Microsoft Office tools like Outlook and Teams to support network reliability, uptime, and customer service continuity.

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FursaFursa
Lumen
Lumen
20 hours ago

Field Technician II - Birmingham, AL

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Last checked: 9 hours agoStatus: Live

Job Summary

Maintain and restore telecommunications network services across an assigned territory by responding to outages, troubleshooting and repairing network infrastructure, and conducting OTDR and other network testing. Perform preventive maintenance, provide “smart hands” support at remote sites, and maintain critical site equipment including HVAC systems and generators. Document work accurately and use Microsoft Office tools like Outlook and Teams to support network reliability, uptime, and customer service continuity.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Respond to network outages and perform service restoration to maintain service availability.
  • •Troubleshoot, repair, and maintain telecommunications and network infrastructure equipment.
  • •Perform OTDR and other network testing activities to identify and resolve service issues.
  • •Conduct preventive maintenance on network facilities and supporting infrastructure.
  • •Provide smart hands support at remote network sites and maintain site equipment including HVAC systems and generators.

Pay and Benefits

Salary: USD 49,674 - 66,300 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum 2 years of relevant telecommunications, network infrastructure, or field technical experience.
  • •Experience troubleshooting and repairing network equipment.
  • •Knowledge of fiber optic networks, including experience performing OTDR testing and network diagnostics.
  • •Valid driver’s license and ability to work outdoors in all seasons and participate in an on-call rotation.
Experience:2+ yearsTelecommunicationsFiber optics
Education:High School
Skills:Independent workProblem-solvingPrioritization
Licenses:Driver's license
Tech Stack:OTDRMicrosoft OfficeOutlookTeamsFiber optic networks

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn