MongoDB

2 months ago

Technical Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Join MongoDB as a Technical Services Engineer in Kuala Lumpur, solving complex database and infrastructure challenges for top customers. You’ll troubleshoot architecture, performance, recovery and security across the MongoDB ecosystem, mentor teammates, and help build internal tools and knowledge across product lines in a hybrid in-office role.

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Solve complex MongoDB issues for large customers, covering architecture, performance, recovery, security, and related areas.
•Be an expert resource on the MongoDB ecosystem and how to run MongoDB at scale for production environments.
•Collaborate with product management and development teams to advocate for customers’ needs.
•Mentor and ramp new team members and drive knowledge of new product lines across the MongoDB ecosystem.
•Contribute to internal projects, including development of tools for performance benchmarking and diagnostics.

Pay and Benefits

Perks:Parental LeaveLearning Budget

Key Requirements

•Systems engineering experience including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Strong understanding of networking concepts and protocols (DNS, TCP/IP, SSL/TLS).
•Storage engineering experience (NAS, SAN, SSD, multi-pathing, caching).
•Experience building and maintaining complex mission-critical production database systems.
•Ability to read code and perform basic coding/scripting in languages such as Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, or Go.

Experience:DatabaseCloudNoSQLDistributed systemsOpen source

Skills:Problem-solvingCustomer-serviceCommunicationTeamworkAnalytical thinking

Languages:English

Tech Stack:LinuxDNSTCP/IPSSL/TLSNASSANSSDJavaPythonRubyCC++C#JavascriptNode.jsGoKubernetesAWSAzureGCP

Company Brief

MongoDB

Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

MongoDB

2 months ago

Technical Services Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Solve complex MongoDB issues for large customers, covering architecture, performance, recovery, security, and related areas.
•Be an expert resource on the MongoDB ecosystem and how to run MongoDB at scale for production environments.
•Collaborate with product management and development teams to advocate for customers’ needs.
•Mentor and ramp new team members and drive knowledge of new product lines across the MongoDB ecosystem.
•Contribute to internal projects, including development of tools for performance benchmarking and diagnostics.

Pay and Benefits

Perks:Parental LeaveLearning Budget

Key Requirements

•Systems engineering experience including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
•Strong understanding of networking concepts and protocols (DNS, TCP/IP, SSL/TLS).
•Storage engineering experience (NAS, SAN, SSD, multi-pathing, caching).
•Experience building and maintaining complex mission-critical production database systems.
•Ability to read code and perform basic coding/scripting in languages such as Java, Python, Ruby, C, C++, C#, JavaScript, Node.js, or Go.

Experience:DatabaseCloudNoSQLDistributed systemsOpen source

Skills:Problem-solvingCustomer-serviceCommunicationTeamworkAnalytical thinking

Languages:English

Tech Stack:LinuxDNSTCP/IPSSL/TLSNASSANSSDJavaPythonRubyCC++C#JavascriptNode.jsGoKubernetesAWSAzureGCP

Company Brief

MongoDB

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn