Relationship Manager ( UAE National )

RAKBANK
Dubai
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Relationship management","Acquisition","Cross-selling","Client service"]

Identify, market, and book new business liability/transaction accounts while building a strong portfolio. Manage and grow customer relationships by meeting sales and service targets within risk and compliance guidelines. Partner with internal teams to maximize cross-sell opportunities across business banking products, coordinate client service needs with service/back-office teams, and ensure timely resolution of SAS and correspondent bank queries.

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FursaFursa
RAKBANK
RAKBANK
1 month ago

Relationship Manager ( UAE National )

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Identify, market, and book new business liability/transaction accounts while building a strong portfolio. Manage and grow customer relationships by meeting sales and service targets within risk and compliance guidelines. Partner with internal teams to maximize cross-sell opportunities across business banking products, coordinate client service needs with service/back-office teams, and ensure timely resolution of SAS and correspondent bank queries.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Identify, market, and book new liability/transaction business accounts to drive robust portfolio growth.
  • •Manage and grow a portfolio of business liability relationships while meeting and exceeding budgeted sales and service targets within acceptable risk standards.
  • •Work with other units to maximize cross-sell opportunities and effectively cross-sell the range of business banking and other products to business customers.
  • •Handle client service requirements through coordination with service and back-office teams to meet client expectations.
  • •Ensure clients conform to compliance criteria and that SAS and correspondent bank queries are resolved within departmental TAT, following bank guidelines for processes and controls.

Key Requirements

  • •University degree.
  • •UAE National.
  • •Over 5 years’ experience in branch banking, operations and relationship management or customer service in a similar relationship management role.
  • •In-depth knowledge of the target market and their requirements to acquire and maintain quality, profitable relationships.
Experience:5+ years
Education:Bachelor's
Skills:Relationship managementAcquisitionCross-sellingClient service

Eligibility

Nationality:UAE National

Company Brief

RAKBANK
RAKBANK is a United Arab Emirates-based bank offering personal, business, and commercial banking services, including accounts, cards, loans, deposits, and digital banking products. It serves retail customers and SMEs across the UAE.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ras Al Khaimah, United Arab Emirates
Founded: 1976
WebsiteLinkedIn