NVIDIA

1 month ago

Senior Technical Support Engineer, Network

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Senior Network Support engineer providing Tier 3 assistance for InfiniBand and Ethernet fabrics in AI/HPC environments. You’ll resolve complex networking issues, collaborate with Engineering and Support teams, and deliver technical solutions and project management for fabric installations, while maintaining high customer satisfaction.

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Sr. Manager level

Key Responsibilities

•Tier 3 support for InfiniBand and Ethernet fabrics: installing, supporting, and resolving complex technical issues in large AI/HPC and storage clusters
•Troubleshooting end-to-end InfiniBand fabrics — subnet management (UFM / OpenSM), routing topology and congestion control
•Developing and presenting comprehensive technical solutions to customer problems, including project management of complex fabric installations
•Problem reporting, issue replication, and resolution management
•Responding to customer technical inquiries and coordinating site visits/conference calls with customers and partners

Key Requirements

•B.Sc. in Computer Science, Software Engineering, or Electrical Engineering, or equivalent experience
•5+ years providing customer support for hardware & software products
•Hands-on InfiniBand experience — OR deep Ethernet/RDMA expertise with a demonstrated ability and strong motivation to ramp quickly on InfiniBand (subnet manager, fabric topologies such as fat-tree, RDMA verbs, diagnostics)
•Extensive knowledge of LAN switching/routing (STP, MSTP, MLAG, VPC, VRRP, LACP) and IP routing (OSPF, BGP, PIM), plus virtualization, EVPN, VXLAN
•Linux experience and scripting; Automation — Ansible

Experience:5+ yearsNetworkingData centerAIHPC

Education:Bachelor's

Skills:CommunicationPresentationOral skillsProblem-solvingTeamwork

Languages:English

Tech Stack:InfiniBandEthernetUFMOpenSMRDMARDMA verbsSubnet managerFat-treeDiagnosticsLAN switchingACLsEVPNVXLANOSPFBGPPIMVPCVRRPLACPLinux

Company Brief

NVIDIA

Designs and manufactures GPUs, AI accelerators, and system-on-chip products for gaming, data centers, professional visualization, and automotive markets, enabling advanced graphics, AI, and high-performance computing solutions worldwide.

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1993

Glassdoor: 4.3

Website LinkedIn Glassdoor

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NVIDIA

1 month ago

Senior Technical Support Engineer, Network

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Tel Aviv

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Sr. Manager level

Key Responsibilities

•Tier 3 support for InfiniBand and Ethernet fabrics: installing, supporting, and resolving complex technical issues in large AI/HPC and storage clusters
•Troubleshooting end-to-end InfiniBand fabrics — subnet management (UFM / OpenSM), routing topology and congestion control
•Developing and presenting comprehensive technical solutions to customer problems, including project management of complex fabric installations
•Problem reporting, issue replication, and resolution management
•Responding to customer technical inquiries and coordinating site visits/conference calls with customers and partners

Key Requirements

•B.Sc. in Computer Science, Software Engineering, or Electrical Engineering, or equivalent experience
•5+ years providing customer support for hardware & software products
•Hands-on InfiniBand experience — OR deep Ethernet/RDMA expertise with a demonstrated ability and strong motivation to ramp quickly on InfiniBand (subnet manager, fabric topologies such as fat-tree, RDMA verbs, diagnostics)
•Extensive knowledge of LAN switching/routing (STP, MSTP, MLAG, VPC, VRRP, LACP) and IP routing (OSPF, BGP, PIM), plus virtualization, EVPN, VXLAN
•Linux experience and scripting; Automation — Ansible

Experience:5+ yearsNetworkingData centerAIHPC

Education:Bachelor's

Skills:CommunicationPresentationOral skillsProblem-solvingTeamwork

Languages:English

Tech Stack:InfiniBandEthernetUFMOpenSMRDMARDMA verbsSubnet managerFat-treeDiagnosticsLAN switchingACLsEVPNVXLANOSPFBGPPIMVPCVRRPLACPLinux

Company Brief

NVIDIA

Industry: Electronics Manufacturing

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1993

Glassdoor: 4.3

Website LinkedIn Glassdoor