Service Crew

Apparel Group
Kuwait
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Customer service","Attention to detail","Communication","Sanitation compliance","Time management"]

Deliver friendly, high-quality guest service while supporting sales and smooth store operations. Provide prompt greetings, ensure accurate orders, follow freshness procedures, and maintain speed of service. Assist with housekeeping and visual presentation standards, maintain a clean front counter/checkout area, and support sanitation and health & safety practices. Perform basic cashier duties including payments, receipts, refunds, and cash-till checks, while attending store meetings and following all restaurant policies.

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Apparel Group
Apparel Group
5 days ago

Service Crew

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver friendly, high-quality guest service while supporting sales and smooth store operations. Provide prompt greetings, ensure accurate orders, follow freshness procedures, and maintain speed of service. Assist with housekeeping and visual presentation standards, maintain a clean front counter/checkout area, and support sanitation and health & safety practices. Perform basic cashier duties including payments, receipts, refunds, and cash-till checks, while attending store meetings and following all restaurant policies.
Location: Kuwait
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Generate sales by delivering excellent guest service, greeting guests promptly, and using S.E.T. principles (Smile, Eye Contact, Thank You).
  • •Ensure order accuracy using proper procedures and follow freshness processes so products are accurate and always fresh.
  • •Maintain front-counter/drive-thru speed targets, execute service recovery for guest complaints, and manage guest concerns professionally.
  • •Support store operations including housekeeping, visual presentation standards, product preparation, and temperature checks/recording.
  • •Perform cashier duties: receive payments, issue receipts/refunds/change, keep checkout areas clean, and count cash till at shift start.

Key Requirements

  • •Provide friendly, attentive guest service with strong product knowledge.
  • •Follow guaranteed freshness and order-accuracy procedures, including using the order monitor.
  • •Maintain cleanliness and sanitation standards, including handwashing and required sanitation tasks.
  • •Handle cashier responsibilities accurately, including payments, receipts, refunds, and cash-till counts.
  • •Work safely in compliance with occupational health and safety legislation and store procedures.
Education:High School
Skills:Customer serviceAttention to detailCommunicationSanitation complianceTime management

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn