Event Staff- Ace of Spades

Deliver front-line guest services by answering inbound calls and in-person inquiries to resolve customer concerns, provide product/service information, and take or enter orders. Adapt to guest needs, refer unresolved issues to the right departments, and maintain accurate records of interactions. Support venue close-out duties and participate in sustainability initiatives such as sorting waste and collecting recycling, while also soliciting sales of additional services or products.