Errors Co-Ordinator

U.S. Bancorp
Warsaw
Workplace: OnsiteFull timeFunction: Legal, Risk & ComplianceEducation: bachelorsSkills: ["Analytical","Problem-solving","Organizational","Attention to detail","Communication"]

Investigate and remediate customer-impacting errors by assessing escalations, categorizing issues in tracking systems, and performing root cause analysis. Coordinate end-to-end remediation activities, monitor progress to resolution, and collaborate with cross-functional teams on corrective actions. Maintain audit-, compliance-, and regulatory-aligned documentation, and produce reports on remediation trends and outcomes while supporting process improvements to strengthen controls.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 day ago

Errors Co-Ordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Investigate and remediate customer-impacting errors by assessing escalations, categorizing issues in tracking systems, and performing root cause analysis. Coordinate end-to-end remediation activities, monitor progress to resolution, and collaborate with cross-functional teams on corrective actions. Maintain audit-, compliance-, and regulatory-aligned documentation, and produce reports on remediation trends and outcomes while supporting process improvements to strengthen controls.
Location: Warsaw
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Entry level

Key Responsibilities

  • •Investigate escalations to identify and assess customer-impacting errors.
  • •Record and categorize errors within established tracking systems.
  • •Conduct root cause analysis and identify opportunities to prevent recurrence.
  • •Coordinate end-to-end remediation activities and monitor progress to resolution.
  • •Maintain documentation and prepare reports on remediation activities, trends, and outcomes.

Key Requirements

  • •Bachelor's degree or equivalent work experience.
  • •Relevant experience in banking operations, customer service, compliance, risk, remediation, quality assurance, or a related field.
  • •Strong analytical and problem-solving skills with attention to detail.
  • •Ability to manage multiple priorities and meet deadlines.
  • •Effective verbal and written communication skills.
Experience:Banking operationsCustomer serviceComplianceRiskRemediation
Education:Bachelor's
Skills:AnalyticalProblem-solvingOrganizationalAttention to detailCommunication
Tech Stack:Microsoft OfficeExcelWordOutlookPowerPoint

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
Glassdoor
Glassdoor: 3.8
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