Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Communication","Listening","Customer-centric","Problem-solving","Multitasking"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized guidance, answer questions, and connect customers to Bankers for next steps. Follow cash-handling and regulatory policies while delivering exceptional, customer-centric service during branch hours that may include evenings and weekends.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized guidance, answer questions, and connect customers to Bankers for next steps. Follow cash-handling and regulatory policies while delivering exceptional, customer-centric service during branch hours that may include evenings and weekends.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in the branch lobby and assist with simple transactions.
  • •Demonstrate and support use of the mobile app and ATMs for customers.
  • •Provide personalized advice and solutions while identifying opportunities to meet customer financial goals.
  • •Educate customers on Citizens products and benefits and address questions or concerns.
  • •Follow financial policies and procedures, including proper cash handling and applicable laws and regulations.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid LeaveParental LeaveWellness Stipend

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills with the ability to ask questions and identify needs.
  • •Comfortable using digital technology to deliver business goals and able to work branch hours (including weekends and evenings).
Experience:1+ yearsBankingCustomer service
Education:High School
Skills:CommunicationListeningCustomer-centricProblem-solvingMultitasking

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website