TikTok Shop - WMS Product Manager

TikTok
Seattle
Full timeFunction: Product ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Product thinking","System design","Analytical and problem-solving skills","Communication","Stakeholder management","Cross-functional collaboration"]

Own the product strategy and end-to-end development of TikTok Shop’s Warehouse Management System (WMS) and Distribution Center System (DCS), spanning core warehouse operations like inbound, putaway, picking, packing, outbound, inventory, returns, and sortation. Drive automation by integrating WMS with ASRS, AMR/AGV, conveyors, sorters, WCS, and WES, while partnering with Operations, Supply Chain, Engineering, Data Science, and others to deliver roadmaps and enable global fulfillment center launches through scalable, configurable platform capabilities.

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FursaFursa
TikTok
TikTok
1 day ago

TikTok Shop - WMS Product Manager

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Last checked: 12 hours agoStatus: Live

Job Summary

Own the product strategy and end-to-end development of TikTok Shop’s Warehouse Management System (WMS) and Distribution Center System (DCS), spanning core warehouse operations like inbound, putaway, picking, packing, outbound, inventory, returns, and sortation. Drive automation by integrating WMS with ASRS, AMR/AGV, conveyors, sorters, WCS, and WES, while partnering with Operations, Supply Chain, Engineering, Data Science, and others to deliver roadmaps and enable global fulfillment center launches through scalable, configurable platform capabilities.
Location: Seattle
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Lead product strategy, planning, and design for WMS and DCS for global e-Commerce fulfillment centers and consumer parcel sortation centers.
  • •Own end-to-end product development for core warehouse operations (inbound, putaway, storage, replenishment, picking, packing, outbound, inventory management, returns, transfers, sortation), improving efficiency and cost performance.
  • •Drive warehouse automation capabilities by integrating WMS with automated warehouse solutions and material handling systems, enabling highly automated warehouse operations.
  • •Build standardized, configurable, and scalable platform capabilities across multiple warehouse types, operational scenarios, and regional requirements.
  • •Partner with Operations, Supply Chain, Engineering, Data Science, and other teams to define roadmaps, support launches, and use operational data to continuously improve products and processes.

Key Requirements

  • •Bachelor’s degree or above with 3+ years of product management experience in warehouse management, supply chain, logistics technology, or e-Commerce fulfillment systems.
  • •Strong understanding of warehouse management systems (WMS) and fulfillment operations, with hands-on experience in one or more core domains (inbound, outbound, in-warehouse operations, inventory management, returns, or consumer parcel sortation).
  • •Familiarity with warehouse automation technologies and systems, including ASRS, sorters, conveyors, AMR/AGV, WCS, and WES, and how they integrate with WMS.
  • •Strong product thinking and system design skills to translate complex operational needs into scalable, configurable, reusable product solutions.
  • •Excellent analytical and problem-solving skills using operational data to drive decisions across efficiency, quality, and cost; strong communication and cross-functional collaboration.
Experience:3+ yearsLogisticsE-commerceWarehouse managementSupply chainFulfillment
Education:Bachelor's
Skills:Product thinkingSystem designAnalytical and problem-solving skillsCommunicationStakeholder managementCross-functional collaboration
Tech Stack:WMSWarehouse Management SystemDCSDistributed Control SystemASRSAMR/AGVConveyorsSortersWCSWESAI-powered warehouse operations

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn