Patient Admin Executive

NMC Healthcare
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal communication","Verbal communication","Written communication","Problem-solving","Confidentiality"]

Greet and register patients, manage appointments (including confirmations, rescheduling, and no-shows), and handle telephone and email inquiries. Support insurance-related processes by explaining coverage, collecting co-pays/deductibles, and preparing claim forms. Perform reception and back-office duties including billing, issuing invoices and statements, and maintaining accurate patient records while following hospital policies, infection control, and privacy requirements.

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FursaFursa
NMC Healthcare
NMC Healthcare
2 days ago

Patient Admin Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Greet and register patients, manage appointments (including confirmations, rescheduling, and no-shows), and handle telephone and email inquiries. Support insurance-related processes by explaining coverage, collecting co-pays/deductibles, and preparing claim forms. Perform reception and back-office duties including billing, issuing invoices and statements, and maintaining accurate patient records while following hospital policies, infection control, and privacy requirements.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients, direct them to appropriate departments, and provide routine information about the hospital.
  • •Handle patient telephone inquiries and check emails daily, routing information to doctors/nurses for callbacks.
  • •Manage appointment workflows, including registrations, confirmations, rescheduling, and no-show handling.
  • •Process patient billing and insurance-related tasks, including generating invoices/statements, collecting co-pays/deductibles, and preparing claim forms.
  • •Maintain accurate patient records and confidentiality while supporting reception/back-office duties, cash collection, and compliance with hospital policies, infection control, and JCI standards.

Key Requirements

  • •College Diploma in any discipline or related fields.
  • •Strong interpersonal, verbal, and written communication skills.
  • •Excellent command of oral and written English (Arabic language desirable).
  • •Ability to think critically and maintain a high level of confidentiality.
  • •Proficiency in MS Office and strong analytical/problem-solving skills.
Education:Certification / Diploma
Skills:Interpersonal communicationVerbal communicationWritten communicationProblem-solvingConfidentiality
Languages:EnglishArabic
Tech Stack:MS OfficeHospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn