Service Now Software Developer

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: Software EngineeringExperience: 5+ yearsSkills: []

Develop applications in ServiceNow across ITSM/HRSD/ITOM environments, with hands-on experience using ServiceNow features such as Employee Center Portal, Case Management, Catalog, Workspaces, and Knowledge Management. Contribute to initiatives like migrating from legacy tools to ServiceNow case management and, when needed, leveraging ServiceNow AI capabilities including Now Assist, Virtual Agent, Predictive Intelligence, and AI Agents.

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FursaFursa
NTT
NTT
11 hours ago

Service Now Software Developer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Develop applications in ServiceNow across ITSM/HRSD/ITOM environments, with hands-on experience using ServiceNow features such as Employee Center Portal, Case Management, Catalog, Workspaces, and Knowledge Management. Contribute to initiatives like migrating from legacy tools to ServiceNow case management and, when needed, leveraging ServiceNow AI capabilities including Now Assist, Virtual Agent, Predictive Intelligence, and AI Agents.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Develop applications as a ServiceNow application developer in ITSM/HRSD/ITOM and/or ITSM environments.
  • •Build and configure ServiceNow Employee Center Portal capabilities.
  • •Work on ServiceNow Case Management development.
  • •Develop using ServiceNow Catalog, Workspaces, and Knowledge Management.
  • •Support legacy-to-ServiceNow case management migration and ServiceNow AI capabilities (Now Assist, Virtual Agent, Predictive Intelligence, AI Agents) when needed.

Key Requirements

  • •5+ years as an application developer in ServiceNow ITSM/HRSD/ITOM and/or ITSM environments.
  • •Demonstrated application development experience with ServiceNow Employee Center Portal.
  • •Demonstrated application development experience with ServiceNow Case Management.
  • •Demonstrated application development experience with ServiceNow Catalog, Workspaces, and Knowledge Management.
  • •Experience migrating from legacy tools to ServiceNow case management.
Experience:5+ yearsServiceNowITSMHRSDITOM
Tech Stack:ServiceNowITSMHRSDITOMEmployee Center PortalCase ManagementCatalogWorkspacesKnowledge ManagementNow AssistVirtual AgentPredictive IntelligenceAI Agents

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn