Workplace Operations - New York

ElevenLabs
New York
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsSkills: ["Communication","Stakeholder management","Proactive mindset","Judgment","Process improvement"]

Own day-to-day workplace operations for ElevenLabs’ SoHo office, serving as the main point of contact for the space and driving a high-touch employee experience. Manage office logistics and vendor relationships, partner with building management on facilities and space planning, and coordinate events and VIP visitor support. Work with People Ops to improve onboarding, office communications, and SOPs so the New York hub scales smoothly as the team grows.

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ElevenLabs
ElevenLabs
2 months ago

Workplace Operations - New York

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own day-to-day workplace operations for ElevenLabs’ SoHo office, serving as the main point of contact for the space and driving a high-touch employee experience. Manage office logistics and vendor relationships, partner with building management on facilities and space planning, and coordinate events and VIP visitor support. Work with People Ops to improve onboarding, office communications, and SOPs so the New York hub scales smoothly as the team grows.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as the Hub & Culture Driver: main point of contact for the office, welcoming guests and leading onboarding.
  • •Run daily workplace logistics including cleaning, maintenance, security, and shipping; manage vendor relationships.
  • •Partner with building management to maintain facilities, set white-glove standards, and handle space planning.
  • •Coordinate logistics for internal/external events and VIP visitors, ensuring a premium experience.
  • •Partner with People Ops on onboarding and office-related communications, SOPs, and workplace documentation.

Pay and Benefits

Perks:Learning BudgetTravel Allowance

Key Requirements

  • •Based in New York and able to be in the office 5 days a week.
  • •Strong operational expertise running a high-visibility office in high-pressure environments with sound judgment and quick decision-making.
  • •Experience as the primary point of contact for building management, coordinating with vendors, and overseeing maintenance and supplies.
  • •Ability to communicate effectively with stakeholders including executives, legal partners, vendors, and office guests.
  • •Proactive, forward-thinking approach to anticipate needs, identify inefficiencies, and implement process improvements.
Skills:CommunicationStakeholder managementProactive mindsetJudgmentProcess improvement

Company Brief

ElevenLabs
Develops advanced AI audio models and tools for realistic text-to-speech, voice cloning, dubbing, music generation, and conversational voice agents for creators and enterprises.
Industry: AI & Machine Learning
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: London, United Kingdom
Founded: 2022
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor