Box Office Ticket Agent- HOB Chicago

Live Nation Entertainment
Chicago
Workplace: OnsiteFull timeUSD 16.6 - 20 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Guest relations","Communication","Teamwork","Attention to detail"]

Provide front-line ticketing and guest support for HOB Chicago by handling cash, following bank and checkout procedures, and running the Will Call window. Deliver prompt, courteous customer service in person and over the phone, process ticket program sales on a computer using point-of-sale systems, and complete opening/closing paperwork. Maintain a clean, professional presence while supporting efficient, high-volume operations in a fast-paced environment.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Ticket Agent- HOB Chicago

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide front-line ticketing and guest support for HOB Chicago by handling cash, following bank and checkout procedures, and running the Will Call window. Deliver prompt, courteous customer service in person and over the phone, process ticket program sales on a computer using point-of-sale systems, and complete opening/closing paperwork. Maintain a clean, professional presence while supporting efficient, high-volume operations in a fast-paced environment.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Handle cash, follow bank procedures, and complete checkout procedures
  • •Maintain superior customer service in person and over the phones
  • •Answer calls promptly and with a courteous attitude
  • •Run the Will Call window and process ticket sales on a computer
  • •Complete opening and closing paperwork and maintain knowledge of talent and entertainment

Pay and Benefits

Salary: USD 16.6 - 20 hourly
Perks:Student LoanAdoption Support

Key Requirements

  • •Working knowledge of phone handling, cashiering, and customer service
  • •Entry-level knowledge of basic computer operation and point of sale systems
  • •Skill in guest relations, phone etiquette, cash handling, filing, and attention to detail
  • •Ability to communicate and work well with others in a high-volume, sometimes stressful environment
  • •Ability to type 30 wpm
  • •High School Diploma required
Education:High School
Skills:Customer serviceGuest relationsCommunicationTeamworkAttention to detail
Tech Stack:Point of Sales (POS) systemsWindowsComputer operation

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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