Customer Engineer - iTeam (New College Graduate)

Applied Materials
Singapore
Workplace: OnsiteFull timeFunction: Administration & Executive Assistance0Education: bachelorsSkills: ["Effective written communication","Effective verbal communication","Customer communication"]

Serve as a direct liaison with customers by installing, maintaining, and upgrading semiconductor and advanced-display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues with guidance from senior engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate with customers to ensure smooth operations. Participate in projects that support organizational goals.

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Applied Materials
Applied Materials
3 days ago

Customer Engineer - iTeam (New College Graduate)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Serve as a direct liaison with customers by installing, maintaining, and upgrading semiconductor and advanced-display equipment. Use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues with guidance from senior engineers. Perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems, and coordinate with customers to ensure smooth operations. Participate in projects that support organizational goals.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers [Customer Engineers] to install, maintain, and upgrade customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to address equipment issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Participate in projects/assignments that support organization goals and fulfill additional assigned duties.
Travel: Extensive travel

Key Requirements

  • •Bachelor's Degree in an Engineering discipline.
  • •0–1 year of experience in customer support, field service, or a related engineering/technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic knowledge of Microsoft Excel, Word, and PowerPoint.
Education:Bachelor's
Skills:Effective written communicationEffective verbal communicationCustomer communication
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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