Customer Service & Sales Operations Internship

Thales
Mexico City
Workplace: HybridInternshipFunction: Customer Support (Service Desk)Skills: ["Communication","Negotiation","Analytical thinking","Time management","Autonomy","Customer focus","Problem-solving","Empathy"]

Support Thales’ Customer Service and Sales Operations teams by handling order demand record-keeping, tracking forecasts and sales data, and reporting insights. Coordinate with cross-functional teams to maintain order and demand control, follow sales data through to manufacturing, and provide day-to-day operational assistance. This hybrid internship builds hands-on experience in sales operations and customer service management while strengthening communication, problem-solving, and data analysis skills.

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Thales
Thales
1 month ago

Customer Service & Sales Operations Internship

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Job Summary

Support Thales’ Customer Service and Sales Operations teams by handling order demand record-keeping, tracking forecasts and sales data, and reporting insights. Coordinate with cross-functional teams to maintain order and demand control, follow sales data through to manufacturing, and provide day-to-day operational assistance. This hybrid internship builds hands-on experience in sales operations and customer service management while strengthening communication, problem-solving, and data analysis skills.
Location: Mexico City
Workplace: Hybrid
Employment Type: Internship
Job Function: Customer Support (Service Desk)
Seniority: Intern level

Key Responsibilities

  • •Maintain the record and control of order demand.
  • •Record and track forecasts, sales, and order data.
  • •Track sales data and forecasts through to manufacturing.
  • •Support Customer Service and Sales Operations teams with day-to-day tasks.
  • •Maintain communications globally with different sites and teams.

Pay and Benefits

Perks:Health InsuranceDentalLife InsurancePaid HolidaysPaid Leave

Key Requirements

  • •Currently enrolled in a degree program related to Business Administration, Marketing, Economics, or a related field (preferably in the 5th semester or at least one year away from finishing credits).
  • •Intermediate-advanced English proficiency (oral and written).
  • •Strong communicator and negotiator with an analytical, results-oriented, customer-oriented approach.
  • •Time management skills with the ability to work autonomously.
  • •Honest, empathetic, and focused on helping customers and ensuring their satisfaction.
Education:
Skills:CommunicationNegotiationAnalytical thinkingTime managementAutonomyCustomer focusProblem-solvingEmpathy
Languages:English

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn