Mixpanel

4 weeks ago

Customer Success Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Join Mixpanel as a Customer Success Architect to partner with enterprise customers from pre-sales proof of concepts through onboarding and long-term adoption. You will advise on data architecture and governance, drive ROI, manage data health across large deployments, collaborate with product and engineering, and guide change management to maximize value of Mixpanel for 100+ end-user teams.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes
•Effectively communicate at all levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks
•Own onboarding and data health for strategic and high-value prospects/customers, including ongoing enhancements to data quality and overall tech stack integration
•Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust
•Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices

Pay and Benefits

Perks:Health InsuranceVisionDental401kPaid LeaveParental LeaveEquity

Key Requirements

•At least 3 years of experience as a Customer Success Manager, Solutions Architect, or similar role.

Experience:3+ yearsAnalyticsEnterprise softwareData analytics

Skills:CommunicationStakeholder managementProblem-solvingProject managementConsulting

Languages:English

Tech Stack:SQLDbtPythonGoogle CloudAmazon RedshiftMicrosoft AzureSnowflakeDatabricksSDKsCDPsEvent StreamingReverse ETL

Company Brief

Mixpanel

Provides a product analytics and user-behavior platform that helps companies measure engagement, retention, and conversions. Mixpanel delivers event-based analytics, funnels, cohorts, and customizable reports to inform product decisions and optimize user experiences.

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn

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Mixpanel

4 weeks ago

Customer Success Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 52 minutes agoStatus: Live

Job Summary

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes
•Effectively communicate at all levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks
•Own onboarding and data health for strategic and high-value prospects/customers, including ongoing enhancements to data quality and overall tech stack integration
•Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust
•Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices

Pay and Benefits

Perks:Health InsuranceVisionDental401kPaid LeaveParental LeaveEquity

Key Requirements

•At least 3 years of experience as a Customer Success Manager, Solutions Architect, or similar role.

Experience:3+ yearsAnalyticsEnterprise softwareData analytics

Skills:CommunicationStakeholder managementProblem-solvingProject managementConsulting

Languages:English

Tech Stack:SQLDbtPythonGoogle CloudAmazon RedshiftMicrosoft AzureSnowflakeDatabricksSDKsCDPsEvent StreamingReverse ETL

Company Brief

Mixpanel

Industry: Data Infrastructure

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: San Francisco, United States

Founded: 2009

Website LinkedIn