Account Manager

Healia
Columbus
Workplace: OnsiteFull timeUSD 160,000 - 170,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Communication","Relationship-building","Negotiation","Problem-solving","Data analysis"]

Join Healia as an Account Manager to manage a portfolio of employer clients, optimize healthcare benefits programs, and drive retention and revenue growth. You’ll build strategic relationships, run periodic business reviews, identify cross-sell and expansion opportunities, and collaborate with product and engineering to ensure client success. This in-office Columbus, OH role combines relationship management with data-driven growth strategies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Healia
Healia
2 months ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Join Healia as an Account Manager to manage a portfolio of employer clients, optimize healthcare benefits programs, and drive retention and revenue growth. You’ll build strategic relationships, run periodic business reviews, identify cross-sell and expansion opportunities, and collaborate with product and engineering to ensure client success. This in-office Columbus, OH role combines relationship management with data-driven growth strategies.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and maintain deep relationships with key stakeholders at client companies to become a strategic partner for their benefits goals
  • •Lead regular business reviews and check-ins to reinforce value, surface expansion opportunities, and reinforce retention
  • •Identify, pitch, and close cross-sell opportunities to grow each account with additional products and plan enhancements
  • •Own renewals and retention by monitoring account health metrics and executing plans to protect and grow revenue
  • •Develop and execute account-level growth plans with clear expansion targets and collaborate with internal teams to deliver client outcomes

Pay and Benefits

Salary: USD 160,000 - 170,000 annually

Key Requirements

  • •3+ years in account management, client success, or strategic client-facing roles with revenue/expansion targets
  • •Proven track record of identifying and closing growth opportunities within existing accounts (cross-sell, renewals)
  • •Excellent written and verbal communication skills and ability to explain complex concepts clearly
  • •Data-driven approach to account management with the ability to analyze metrics and translate insights into growth actions
  • •Strong problem-solving abilities and relationship-building skills
Experience:3+ yearsHealthcareInsurance
Skills:CommunicationRelationship-buildingNegotiationProblem-solvingData analysis

Eligibility

Visa:US citizen/visa only
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Healia
Builds a digital health platform offering patient-centered care coordination, remote monitoring, and clinician collaboration tools to support chronic disease management, improve outcomes, and streamline communication between patients and care teams.
Industry: HealthTech
Website