Healia

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Join Healia as an Account Manager to manage a portfolio of employer clients, optimize healthcare benefits programs, and drive retention and revenue growth. You’ll build strategic relationships, run periodic business reviews, identify cross-sell and expansion opportunities, and collaborate with product and engineering to ensure client success. This in-office Columbus, OH role combines relationship management with data-driven growth strategies.

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain deep relationships with key stakeholders at client companies to become a strategic partner for their benefits goals
•Lead regular business reviews and check-ins to reinforce value, surface expansion opportunities, and reinforce retention
•Identify, pitch, and close cross-sell opportunities to grow each account with additional products and plan enhancements
•Own renewals and retention by monitoring account health metrics and executing plans to protect and grow revenue
•Develop and execute account-level growth plans with clear expansion targets and collaborate with internal teams to deliver client outcomes

Pay and Benefits

Salary: USD 160,000 - 170,000 annually

Key Requirements

•3+ years in account management, client success, or strategic client-facing roles with revenue/expansion targets
•Proven track record of identifying and closing growth opportunities within existing accounts (cross-sell, renewals)
•Excellent written and verbal communication skills and ability to explain complex concepts clearly
•Data-driven approach to account management with the ability to analyze metrics and translate insights into growth actions
•Strong problem-solving abilities and relationship-building skills

Experience:3+ yearsHealthcareInsurance

Skills:CommunicationRelationship-buildingNegotiationProblem-solvingData analysis

Eligibility

Visa:US citizen/visa only

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Healia

Builds a digital health platform offering patient-centered care coordination, remote monitoring, and clinician collaboration tools to support chronic disease management, improve outcomes, and streamline communication between patients and care teams.

Industry: HealthTech

Website

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Healia

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Columbus

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Build and maintain deep relationships with key stakeholders at client companies to become a strategic partner for their benefits goals
•Lead regular business reviews and check-ins to reinforce value, surface expansion opportunities, and reinforce retention
•Identify, pitch, and close cross-sell opportunities to grow each account with additional products and plan enhancements
•Own renewals and retention by monitoring account health metrics and executing plans to protect and grow revenue
•Develop and execute account-level growth plans with clear expansion targets and collaborate with internal teams to deliver client outcomes

Pay and Benefits

Salary: USD 160,000 - 170,000 annually

Key Requirements

•3+ years in account management, client success, or strategic client-facing roles with revenue/expansion targets
•Proven track record of identifying and closing growth opportunities within existing accounts (cross-sell, renewals)
•Excellent written and verbal communication skills and ability to explain complex concepts clearly
•Data-driven approach to account management with the ability to analyze metrics and translate insights into growth actions
•Strong problem-solving abilities and relationship-building skills

Experience:3+ yearsHealthcareInsurance

Skills:CommunicationRelationship-buildingNegotiationProblem-solvingData analysis

Eligibility

Visa:US citizen/visa only

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Healia

Industry: HealthTech

Website