Business Banking Relationship Manager II

Citizens Bank
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Communication","Customer service","Problem-solving","Negotiation","Self-accountability"]

Acquire and deepen relationships with new and existing commercial customers in the Business Banking market (annual revenue $5M–$50M). Lead advisory discussions to identify client needs and deliver value-added recommendations across credit, liquidity, interest rate management, treasury solutions, and Wealth Management. Partner with internal stakeholders to uncover opportunities, drive new loan and deposit generation and fee income, and actively engage in community activities to expand the customer base.

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Citizens Bank
Citizens Bank
1 month ago

Business Banking Relationship Manager II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Acquire and deepen relationships with new and existing commercial customers in the Business Banking market (annual revenue $5M–$50M). Lead advisory discussions to identify client needs and deliver value-added recommendations across credit, liquidity, interest rate management, treasury solutions, and Wealth Management. Partner with internal stakeholders to uncover opportunities, drive new loan and deposit generation and fee income, and actively engage in community activities to expand the customer base.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage, acquire, and deepen a portfolio of commercial customer relationships in the Business Banking target market ($5M–$50M annual revenue).
  • •Conduct advisory-led discussions to assess needs and provide recommendations that drive customer value and shareholder value.
  • •Engage COIs and internal partners to uncover and deepen new business opportunities.
  • •Drive results in a sales culture focused on new loan and deposit generation, fee income, and customer satisfaction.
  • •Participate in significant community activity to expand the customer base and represent company community commitments.

Key Requirements

  • •4+ years of Business Banking / Lower Middle Market experience.
  • •Completion of Commercial Credit Training.
  • •Meaningful experience with moderately complex portfolios, customers, and transactions.
  • •Strong written and oral communication skills.
  • •Strong knowledge of sales force and lending applications, with strong customer service, retention, and consultative sales approach.
Experience:4+ yearsBusiness bankingLower middle marketCommercial lending
Education:Bachelor's
Skills:CommunicationCustomer serviceProblem-solvingNegotiationSelf-accountability
Tech Stack:Sales force

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website