Stripe

3 weeks ago

Manager, TAM (Greater China)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead and mentor a high-performing Technical Account Management (TAM) team supporting Stripe’s largest paid users across Enterprise, Direct, and Platform accounts in Greater China. Drive cross-functional solutions at scale, set strategy and goals using data and user feedback, and ensure an excellent service experience. Hire and retain top technical talent, champion user needs internally, and build operational programs that elevate support quality and grow services revenue.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Partner with TAM leadership to shape strategy for Stripe’s largest and most complex engagements.
•Lead a team of technical account managers supporting Stripe’s largest users.
•Hire and retain technical talent as the team scales.
•Guide the TAM organization to deliver strong services experiences and grow services revenue.
•Set goals and direction, analyze user feedback data to improve efficiency and quality, and champion user needs internally.

Key Requirements

•Business-level proficiency in Mandarin (written and spoken) for communications with users in the Greater China region.
•10+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
•Experience working with strategic accounts.
•Excellent written and verbal communication skills.
•Ability to build trust with users, setting a high bar for quality, and lead by example.

Experience:10+ yearsFintechSaaSPayments

Skills:LeadershipMentorshipCommunicationData analysisUser advocacy

Languages:MandarinEnglish

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Stripe

3 weeks ago

Manager, TAM (Greater China)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Partner with TAM leadership to shape strategy for Stripe’s largest and most complex engagements.
•Lead a team of technical account managers supporting Stripe’s largest users.
•Hire and retain technical talent as the team scales.
•Guide the TAM organization to deliver strong services experiences and grow services revenue.
•Set goals and direction, analyze user feedback data to improve efficiency and quality, and champion user needs internally.

Key Requirements

•Business-level proficiency in Mandarin (written and spoken) for communications with users in the Greater China region.
•10+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
•Experience working with strategic accounts.
•Excellent written and verbal communication skills.
•Ability to build trust with users, setting a high bar for quality, and lead by example.

Experience:10+ yearsFintechSaaSPayments

Skills:LeadershipMentorshipCommunicationData analysisUser advocacy

Languages:MandarinEnglish

Company Brief

Stripe

Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Scaleup

Valuation: Decacorn (USD 10B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2010

Glassdoor: 4.2

Website LinkedIn Glassdoor