Tapestry

3 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead daily operations on the sales floor by coaching a team to achieve sales and KPI targets while delivering exceptional clienteling and service experiences. Drive personal selling performance, build VIP relationships through proactive outreach, and model brand service behaviors. Oversee opening/closing procedures, POS transactions, inventory accuracy, and stockroom organization. Support hiring, onboarding, and ongoing development, and advance omni-channel initiatives including virtual and live-stream shopping.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach, ensuring excellent in-store and after-sales experiences and supporting VIP retention.
•Coach and develop the team by supporting recruitment, onboarding, training, goal setting, and performance feedback to store leadership.
•Supervise operational and compliance tasks including opening/closing procedures, cash handling, bank deposits, register operations, key-holding responsibilities, POS transactions, and inventory processes.
•Lead omni-channel initiatives, including virtual and live-stream shopping, and drive customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred), with education considered as well.
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems; strong English proficiency.

Experience:2+ yearsRetailLuxury/premium retail

Skills:CommunicationDetail-orientedProactiveMulti-taskingCustomer focus

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlookPOSInventory managementSocial mediaOmni-channelVirtual sellingLive-stream shoppingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

3 months ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach, ensuring excellent in-store and after-sales experiences and supporting VIP retention.
•Coach and develop the team by supporting recruitment, onboarding, training, goal setting, and performance feedback to store leadership.
•Supervise operational and compliance tasks including opening/closing procedures, cash handling, bank deposits, register operations, key-holding responsibilities, POS transactions, and inventory processes.
•Lead omni-channel initiatives, including virtual and live-stream shopping, and drive customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred), with education considered as well.
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems; strong English proficiency.

Experience:2+ yearsRetailLuxury/premium retail

Skills:CommunicationDetail-orientedProactiveMulti-taskingCustomer focus

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointOutlookPOSInventory managementSocial mediaOmni-channelVirtual sellingLive-stream shoppingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website