Fraud Insights Operations Analyst

DoorDash US
United States
Workplace: OnsiteFull timeUSD 24 - 35.3Function: Business OperationsExperience: 2+ yearsSkills: ["Analytical skills","Problem-solving","Collaboration","Training","Risk awareness"]

Investigate flagged transactions and accounts to determine whether fraud occurred, assess risk, and take actions to mitigate losses. Develop and implement fraud prevention processes while analyzing data for patterns, trends, and anomalies. Produce reporting for management and collaborate cross-functionally with risk, legal, and compliance, including training and awareness to improve fraud prevention across the organization. Schedule may include evenings, weekends, and holidays.

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DoorDash US
DoorDash US
3 weeks ago

Fraud Insights Operations Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Investigate flagged transactions and accounts to determine whether fraud occurred, assess risk, and take actions to mitigate losses. Develop and implement fraud prevention processes while analyzing data for patterns, trends, and anomalies. Produce reporting for management and collaborate cross-functionally with risk, legal, and compliance, including training and awareness to improve fraud prevention across the organization. Schedule may include evenings, weekends, and holidays.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Conduct detailed investigations on flagged transactions or accounts, including reviewing account histories, transaction logs, and communication records.
  • •Assess risk levels for identified fraudulent activity and take appropriate actions to mitigate potential losses.
  • •Develop and implement fraud prevention strategies, policies, and procedures to reduce fraudulent activity.
  • •Analyze data and run statistical analysis to identify patterns, trends, and anomalies indicating fraud.
  • •Prepare and present comprehensive reports on fraud trends, incidents, and mitigation strategies, and collaborate with cross-functional teams to improve fraud prevention efforts.

Pay and Benefits

Salary: USD 24 - 35.3
Perks:Health InsuranceWellness StipendParental Leave

Key Requirements

  • •2+ years of experience in fraud, finance, or other professional operational roles.
  • •Strong analytical and problem-solving skills to identify patterns and anomalies.
  • •Advanced Google Sheets/Excel skills with familiarity using data analysis and statistical techniques.
  • •Knowledge of fraud prevention strategies, techniques, and tools.
  • •Knowledge of relevant laws, regulations, and industry standards related to fraud prevention.
Experience:2+ yearsFraudFinance
Skills:Analytical skillsProblem-solvingCollaborationTrainingRisk awareness
Languages:English
Tech Stack:Google SheetsExcel

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn