Workplace Operations & Facilities Lead

Compass
Los Angeles, New York
Workplace: OnsiteFull timeUSD 65,000 - 81,300 annuallyFunction: Facilities, Workplace & Physical OperationsSkills: ["Problem-solving","Analytical thinking","Attention to detail","Organization","Communication"]

Ensure operational excellence across office environments by resolving facilities repairs, managing vendor relationships, and coordinating property-manager and landlord communications. Own utilities reporting, keycard inventory, security support (camera/access control), and copier/postage fleet lease administration. Support purchase-order and credit-card reconciliation for invoice compliance, maintain workplace operations resources and documentation, and onboard new office leaders with regional partners. 100% onsite in Manhattan with 25–30% travel.

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Compass
Compass
19 hours ago

Workplace Operations & Facilities Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Ensure operational excellence across office environments by resolving facilities repairs, managing vendor relationships, and coordinating property-manager and landlord communications. Own utilities reporting, keycard inventory, security support (camera/access control), and copier/postage fleet lease administration. Support purchase-order and credit-card reconciliation for invoice compliance, maintain workplace operations resources and documentation, and onboard new office leaders with regional partners. 100% onsite in Manhattan with 25–30% travel.
Location: Los Angeles, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Mid level

Key Responsibilities

  • •Resolve vendor repair and maintenance facilities issues and manage escalations.
  • •Communicate with property managers and landlords to facilitate landlord-responsibility property repairs as needed.
  • •Manage utility accounts and quarterly reporting.
  • •Lead keycard inventory management and provide security support, including camera data and access control systems management.
  • •Oversee copier/postage fleet lease services, including invoicing, end-of-lease obligations, expense reporting, and PO/credit-card invoice compliance.
Travel: Medium travel

Pay and Benefits

Salary: USD 65,000 - 81,300 annually
Equity and Bonus:Equity
Perks:Paid LeavePaid HolidaysSick TimeParental LeaveHealth InsuranceDentalVision401kFlexible SpendingCommuter BenefitsLife InsuranceDisability InsuranceEmployee AssistancePet Insurance

Key Requirements

  • •Proven experience in workplace operations, facilities management, or a high-level hospitality/operations role.
  • •Strong problem-solving and analytical skills to quickly resolve complex facilities issues.
  • •Meticulous attention to detail with strong data and vendor management practices.
  • •Excellent verbal and written communication skills for partnering with regional leaders and external property managers.
  • •Experience with enterprise technology and systems such as Zendesk, Salesforce, or Confluence (plus).
Skills:Problem-solvingAnalytical thinkingAttention to detailOrganizationCommunication
Tech Stack:ZendeskSalesforceConfluence

Company Brief

Compass
A technology-driven real estate brokerage that combines a consumer-facing platform with agent tools and marketplace services to help clients buy, sell, and rent residential properties across the United States.
Industry: PropTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2012
WebsiteLinkedIn