Sales Support Associate III

Tapestry
British Columbia
Workplace: OnsitePart timeFunction: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support the store team in delivering a great customer experience at the cash wrap and across the sales floor. Welcome and assist clients, operate POS accurately, and maintain cash wrap and housekeeping standards while following Loss Prevention guidelines. Receive and organize shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Promote add-on products and gift cards, and capture customer information where permitted.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support the store team in delivering a great customer experience at the cash wrap and across the sales floor. Welcome and assist clients, operate POS accurately, and maintain cash wrap and housekeeping standards while following Loss Prevention guidelines. Receive and organize shipments, manage stock levels, replenish the floor, and execute visual merchandising updates. Promote add-on products and gift cards, and capture customer information where permitted.
Location: British Columbia
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance while anticipating needs.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products, promote gift cards, capture customer information where permitted, and maintain Loss Prevention and housekeeping standards.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition AssistanceCommuter Benefits

Key Requirements

  • •1+ years of previous retail experience, preferably in a luxury retail service environment; a combination of education and experience will be considered.
  • •Current knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems plus basic computer skills, including ability to use iPad/laptop, Mobile POS, and Internet.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills; ability to multitask in a fast-paced environment.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:IPadLaptopMobile POSPOSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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