Asset Protection Partner (Markham, ON, CA, L3R 4M9)

Sephora
Markham
Workplace: OnsiteFull timeCAD 25 - 30 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Interpersonal skills","Composure","Coaching","Interviewing"]

Protect the store’s assets by providing friendly, professional client service and conducting loss-prevention surveillance using CCTV and the sales floor. Maintain operational controls to reduce shortage, prepare incident and audit reports, and partner with store leadership, district loss prevention, local law enforcement, and mall security. Support shrinkage-prevention plans, perform store self-audits and safety checks, and provide ongoing training. May require testifying in court.

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FursaFursa
Sephora
Sephora
1 week ago

Asset Protection Partner (Markham, ON, CA, L3R 4M9)

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Last checked: 16 hours agoStatus: Live

Job Summary

Protect the store’s assets by providing friendly, professional client service and conducting loss-prevention surveillance using CCTV and the sales floor. Maintain operational controls to reduce shortage, prepare incident and audit reports, and partner with store leadership, district loss prevention, local law enforcement, and mall security. Support shrinkage-prevention plans, perform store self-audits and safety checks, and provide ongoing training. May require testifying in court.
Location: Markham
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide friendly, professional, and knowledgeable service to clients as needed.
  • •Conduct surveillance on the sales floor and using CCTV to identify, observe, apprehend, or deter external theft.
  • •Adhere to laws and Sephora policies regarding apprehensions, search and seizure, and evidence preservation.
  • •Prepare reports on theft incidents, merchandise recoveries, accident investigations, and audits.
  • •Conduct store self-audits, checklists, and safety inspections; communicate findings to store leadership and the District Loss Prevention Manager.

Pay and Benefits

Salary: CAD 25 - 30 hourly

Key Requirements

  • •1 year of asset protection/loss prevention experience in a retail environment.
  • •Satisfy and maintain all licensing requirements required by province or local jurisdiction.
  • •Strong written, verbal, interviewing, listening, and interpersonal communication skills.
  • •Ability to maintain composure and coach effectively on loss-prevention techniques.
  • •Availability to work flexible hours/days, including evenings, weekends, and holidays, and across multiple locations within a market.
Experience:RetailLoss preventionAsset protection
Education:High School
Skills:CommunicationInterpersonal skillsComposureCoachingInterviewing
Tech Stack:WindowsWordExcelCCTVCCTV system

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn