Personal Banker Associate II- Michigan American

Fifth Third Bancorp
Michigan
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative selling","Customer relationship building","Communication","Professionalism","Risk awareness"]

Join a rotational onboarding program to become a Retail Personal Banker II and develop new and existing customer relationships. Use consultative selling and Financial Needs Assessment to build customer profiles, cross-sell deposits, loans, and fee-based services, and drive periodic financial review appointments using approved marketing tools. Partner with mortgage and business teams to refer customers for holistic solutions, meet production and customer experience goals, and maintain confidentiality while following risk policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Fifth Third Bancorp
Fifth Third Bancorp
3 days ago

Personal Banker Associate II- Michigan American

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Join a rotational onboarding program to become a Retail Personal Banker II and develop new and existing customer relationships. Use consultative selling and Financial Needs Assessment to build customer profiles, cross-sell deposits, loans, and fee-based services, and drive periodic financial review appointments using approved marketing tools. Partner with mortgage and business teams to refer customers for holistic solutions, meet production and customer experience goals, and maintain confidentiality while following risk policies.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Complete a 4-8 week onboarding and education program with rotations in operations and sales/service and certification at the end.
  • •Use consultative sales and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend solutions using the value proposition.
  • •Proactively use CAMP and approved marketing tools to reach customers, set appointments for periodic financial reviews, and participate in outside sales activities.
  • •Meet/exceed customer experience and production goals by cross-selling, referring to business partners as appropriate, and supporting customers through the loan and bankcard process while maintaining confidentiality and following policies.
Travel: Medium travel

Key Requirements

  • •College degree or work experience providing transferrable skills, or a combination of education and experience.
  • •Experience in the financial industry (preferred).
  • •Ability to develop comfort level with sales activities to acquire new customers and cross-sell to existing customers.
  • •Demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •Ability to professionally represent the bank through appearance and verbal/written communication; develop working knowledge of retail policies and procedures.
Experience:Financial services
Skills:Consultative sellingCustomer relationship buildingCommunicationProfessionalismRisk awareness
Certifications:S.A.F.E. Act registration (NMLS)

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor