UAE National - Customer Service Supervisor (Dubai, AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 5-7 yearsEducation: certificationSkills: ["Communication","Time management","Discipline","Quality focus","Safety awareness"]

Carry out assigned mechanical repairs in line with established work procedures, specifications, and time standards, following the vehicle Repair Manual. Perform body & paint quality workmanship, including quality checks to ensure accuracy and minimize repeat jobs, while complying with the ALAC Quality Management System. Maintain safety and environmental procedures, keep the workplace and tools clean, and report any abnormalities. Plan multiple jobs for timely completion and apply skills from company training.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
1 month ago

UAE National - Customer Service Supervisor (Dubai, AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Carry out assigned mechanical repairs in line with established work procedures, specifications, and time standards, following the vehicle Repair Manual. Perform body & paint quality workmanship, including quality checks to ensure accuracy and minimize repeat jobs, while complying with the ALAC Quality Management System. Maintain safety and environmental procedures, keep the workplace and tools clean, and report any abnormalities. Plan multiple jobs for timely completion and apply skills from company training.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Key Responsibilities

  • •Execute assigned jobs according to established work procedures, specifications, and time standards.
  • •Repair damaged vehicles based on repair standards in the vehicle Repair Manual.
  • •Request supplementary parts and labor approval if needed.
  • •Provide quality workmanship and conduct quality checks to ensure accuracy and minimize repeat jobs.
  • •Use safety equipment, follow safety/environmental procedures, and maintain cleanliness of the workplace, tools, and customer’s car.

Key Requirements

  • •Minimum 5-7 years experience in a reputed automotive workshop.
  • •SSC/Trade certificate or equivalent vocational training required.
  • •Expertise in spray painting, color mixing, and general vehicle repair.
  • •Ability to adhere to established quality and productivity standards.
  • •Knowledge of safety practices and ability to maintain a safe work environment.
Experience:5-7 yearsAutomotive workshop
Education:Certification / Diploma
Skills:CommunicationTime managementDisciplineQuality focusSafety awareness
Certifications:SSC/Trade certificate

Eligibility

Nationality:UAE National

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
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