Customer Experience Banker- Woodruff Road

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Problem-solving","Relationship building","Sales mindset"]

Serve as a financial concierge for walk-in customers, providing excellent service while retaining and growing consumer and business relationships. Proactively identify customers’ goals and needs, recommend appropriate deposit and other banking products, and process transactions accurately and efficiently. Resolve customer issues, educate customers on consumer deposit products, and deepen relationships by referring customers to other bank areas.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Customer Experience Banker- Woodruff Road

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, providing excellent service while retaining and growing consumer and business relationships. Proactively identify customers’ goals and needs, recommend appropriate deposit and other banking products, and process transactions accurately and efficiently. Resolve customer issues, educate customers on consumer deposit products, and deepen relationships by referring customers to other bank areas.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Identify customers’ financial goals and needs, recommend appropriate deposit and other banking products and services, and proactively follow up to retain and grow relationships.
  • •Process customer transactions accurately and efficiently and balance daily.
  • •Educate customers on consumer deposit products and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort using technology such as mobile services and online banking services.
  • •Be able to educate customers on consumer deposit products and resolve customer issues.
Experience:1+ yearsBankingFinancial servicesCustomer serviceRetail sales
Skills:Customer serviceProblem-solvingRelationship buildingSales mindset
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn