Revenue Operations Manager (Process)

Headway
New York
Workplace: RemoteFull timeUSD 121,600 - 190,000 annuallyFunction: Revenue Operations (RevOps)Experience: 5-7 yearsSkills: ["Communication","Cross-functional collaboration","Quantitative analysis","Process optimization","Ownership"]

Build and continuously optimize AI-native revenue workflows that automate Rev Ops for Headway’s provider GTM teams. Partner with GTM and R&D to evaluate and deploy AI tools, turning prompt/agentic systems into reliable, scalable processes. Own end-to-end initiatives from problem definition and quantitative analysis through implementation and rollout, using data to identify bottlenecks and drive ROI-driven improvements. Shadow reps to design for real frontline needs.

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FursaFursa
Headway
Headway
2 days ago

Revenue Operations Manager (Process)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build and continuously optimize AI-native revenue workflows that automate Rev Ops for Headway’s provider GTM teams. Partner with GTM and R&D to evaluate and deploy AI tools, turning prompt/agentic systems into reliable, scalable processes. Own end-to-end initiatives from problem definition and quantitative analysis through implementation and rollout, using data to identify bottlenecks and drive ROI-driven improvements. Shadow reps to design for real frontline needs.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Revenue Operations (RevOps)
Seniority: Manager level

Key Responsibilities

  • •Build, ship, and iterate AI-powered revenue workflows that reduce manual effort and surface faster, more reliable insights.
  • •Own and evolve core revenue workflows across provider GTM teams, making rep motions scalable and AI-first as the company grows.
  • •Lead Rev Ops initiatives end to end, from problem definition and data analysis through implementation and rollout of AI-native tools.
  • •Design workflows by shadowing reps, then partner cross-functionally on business and frontline rep priorities.
  • •Use quantitative analysis to evaluate process performance, identify bottlenecks, define measures of success, and recommend ROI-driven improvements.

Pay and Benefits

Salary: USD 121,600 - 190,000 annually
Equity and Bonus:Equity

Key Requirements

  • •5-7 years of experience in Revenue Operations, Business Operations, Strategy, or similar roles in high-growth, operationally complex environments.
  • •AI fluent: build, ship, and iterate revenue workflows using AI tools, including prompt engineering, agentic workflows, and AI orchestration.
  • •Comfort with data work: pull and interrogate data independently (SQL fluency or ability to get there fast with AI) and partner with the Data team when needed.
  • •Track record leading large, cross-functional projects involving engineering, systems, data, and process change.
  • •Strong communication skills to simplify complexity, create alignment, and move teams toward action.
Experience:5-7 yearsSaaS
Skills:CommunicationCross-functional collaborationQuantitative analysisProcess optimizationOwnership
Tech Stack:ClaudeClayGleanAttentionPrompt engineeringAgentic workflowsAI orchestrationAPIsSQLPython

Company Brief

Headway
Headway is a technology-driven mental health platform that connects patients with licensed therapists and streamlines insurance-based mental healthcare access for providers and practices across the United States.
Industry: Mental Health
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2017
Website