Account Manager, PAR Retail

PAR Technology
United States
Workplace: RemoteFull timeUSD 80,000 - 100,000 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Build trust","Communication","Stakeholder management","Collaboration","Problem-solving"]

Own strategic relationships with key retail customers as a trusted advisor, helping them maximize value from the PAR Retail platform. Partner across Product, Engineering, Customer Success, Delivery, and Operations to drive measurable customer outcomes, engagement growth, and successful execution. Lead recurring meetings and quarterly business reviews, translate platform capabilities into practical solutions, and use data-driven insights to recommend next steps. Leverage AI-powered tools to strengthen reporting and recommendations.

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PAR Technology
PAR Technology
1 day ago

Account Manager, PAR Retail

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Source: Company careers pageValidated by: Fursa AI
Last checked: 41 minutes agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own strategic relationships with key retail customers as a trusted advisor, helping them maximize value from the PAR Retail platform. Partner across Product, Engineering, Customer Success, Delivery, and Operations to drive measurable customer outcomes, engagement growth, and successful execution. Lead recurring meetings and quarterly business reviews, translate platform capabilities into practical solutions, and use data-driven insights to recommend next steps. Leverage AI-powered tools to strengthen reporting and recommendations.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact and primary owner for assigned customer relationships.
  • •Build trusted advisor relationships and provide consultative guidance and strategic recommendations to maximize customer value.
  • •Drive growth and business outcomes with data-driven insights and recommendations tied to customer objectives.
  • •Facilitate recurring customer meetings, strategic planning sessions, and quarterly business reviews to ensure successful execution.
  • •Develop expertise in the PAR Retail platform and educate customers on best practices, platform capabilities, and industry trends.
Travel: Medium travel

Pay and Benefits

Salary: USD 80,000 - 100,000 annually

Key Requirements

  • •3–5 years of experience in account management or customer success.
  • •Bachelor's degree or equivalent professional experience.
  • •Successfully owned client relationships, coordinated internal teams, and driven customer outcomes (ideally in an agency environment) with <10 high-touch clients.
  • •Experience within technology, software, SaaS, or related industries is a plus.
  • •Ability to travel up to 25% as business needs require.
Experience:SaaSTechnology
Education:Bachelor's
Skills:Build trustCommunicationStakeholder managementCollaborationProblem-solving
Tech Stack:MS Teams

Company Brief

PAR Technology
Provides unified software, hardware and services for restaurant and retail operations, including POS, digital ordering, loyalty, back-office, payments and hardware solutions for chains and independent operators worldwide.
Industry: Restaurants & Food Service
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Hartford, United States
Founded: 1968
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn