Store Team Lead

Crocs Inc.
United States
Workplace: OnsiteFull timeUSD 19 - 24Function: Administration & Executive AssistanceExperience: 2-3 yearsSkills: ["Leadership","Customer service","Teamwork","Communication","Accountability"]

Lead store teams at the center of delivering exceptional customer experiences. Use the C.H.A.R.M. service model, coach a positive culture, and support all store departments including POS management, customer service, merchandising, visual presentation, and stockroom operations. Drive personal and team sales goals through effective selling and consumer engagement, manage day-to-day activities in your area, and uphold asset protection, inventory control, and compliance standards.

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Crocs Inc.
Crocs Inc.
3 days ago

Store Team Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead store teams at the center of delivering exceptional customer experiences. Use the C.H.A.R.M. service model, coach a positive culture, and support all store departments including POS management, customer service, merchandising, visual presentation, and stockroom operations. Drive personal and team sales goals through effective selling and consumer engagement, manage day-to-day activities in your area, and uphold asset protection, inventory control, and compliance standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • •Champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating core values.
  • •Assist across store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • •Lead on the sales floor and partner with store management to achieve and exceed personal and team sales goals.
  • •Handle opening/closing and key holder responsibilities including cash handling, store recovery standards, shortage prevention, inventory control, and compliance initiatives.

Pay and Benefits

Salary: USD 19 - 24
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsurancePaid Leave401kEmployee Assistance

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, with preference for prior store leadership roles.
  • •Flexible schedule availability including nights, weekends, holidays, and extended hours with regular attendance.
  • •Desire to succeed in a high-growth, fast-paced retail environment.
  • •Ability to perform essential physical demands (including lifting up to 30 pounds with assistance and being on your feet for at least 8 hours per shift).
Experience:2-3 yearsRetail
Skills:LeadershipCustomer serviceTeamworkCommunicationAccountability
Tech Stack:POS

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Crosliteâ„¢ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn