Commercial Services Specialist I (Manheim)

AutoTrader.com
Las Vegas
Workplace: OnsiteFull timeUSD 18.17 - 27.31 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Relationship building","Problem-solving","De-escalation","Organization"]

Serve as the primary point of contact for clients in the assigned market center/auction or CAIs digital platforms, helping resolve issues in collaboration with the national sales team and auction stakeholders. Manage the redemption office workflow, coordinate vehicle pick-ups and documentation, process payments and invoices, and support post-sale activities with Accounts Receivable. Monitor sale/run processes and perform vehicle audits while maintaining professional client relationships and meeting auction communication standards.

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FursaFursa
AutoTrader.com
AutoTrader.com
1 day ago

Commercial Services Specialist I (Manheim)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Serve as the primary point of contact for clients in the assigned market center/auction or CAIs digital platforms, helping resolve issues in collaboration with the national sales team and auction stakeholders. Manage the redemption office workflow, coordinate vehicle pick-ups and documentation, process payments and invoices, and support post-sale activities with Accounts Receivable. Monitor sale/run processes and perform vehicle audits while maintaining professional client relationships and meeting auction communication standards.
Location: Las Vegas
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Manage the redemption office and promptly escalate high-level issues when local solutions aren’t feasible.
  • •Coordinate redemptions end-to-end, including pickup scheduling, payments, and accurate documentation while delivering customer service.
  • •Receive and process payments (including money orders and cashier’s checks) and operate related equipment (jump boxes and tire air compression pumps).
  • •Collaborate with Accounts Receivable to post accurate charges, process/send invoices, and pursue collections.
  • •Coordinate sale vehicle run processes (run order, scheduling, notices, repairs, charge posting, reporting/invoicing) and support post-sale activities including file jacket audits.

Pay and Benefits

Salary: USD 18.17 - 27.31 hourly
Perks:Paid LeaveHealth InsuranceDentalVision401k

Key Requirements

  • •High School Diploma/GED
  • •Generally less than 2 years’ experience in a related field
  • •Strong verbal and written communication skills
  • •Ability to build strong business relationships
  • •Problem solving and de-escalation with strong organizational skills
Education:High School
Skills:CommunicationRelationship buildingProblem-solvingDe-escalationOrganization
Tech Stack:SalesforceAS400WorkbenchExcel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn