Guest Services - The Fillmore Detroit

Live Nation Entertainment
Detroit
Workplace: OnsitePart timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Interpersonal skills","Judgment","Tact","Diplomacy"]

Help ensure a safe, clean, and welcoming experience for guests before, during, and after shows. Greet visitors, scan tickets, answer questions, resolve guest issues, and verify ticket authenticity. Assist guests with seating directions and special needs, guide patrons during emergencies, and support venue close-out and recycling/sustainability efforts.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Guest Services - The Fillmore Detroit

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Help ensure a safe, clean, and welcoming experience for guests before, during, and after shows. Greet visitors, scan tickets, answer questions, resolve guest issues, and verify ticket authenticity. Assist guests with seating directions and special needs, guide patrons during emergencies, and support venue close-out and recycling/sustainability efforts.
Location: Detroit
Workplace: Onsite
Employment Type: Part time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Greet guests, scan tickets, answer questions, assist with locating seats, and examine tickets for entry
  • •Help keep the venue safe, clean, and presentable
  • •Resolve guest complaints or problems
  • •Provide assistance for guests with special needs and help with seat accommodations
  • •Support emergency guidance and participate in recycling/sustainability and end-of-show close-out tasks

Key Requirements

  • •High School Diploma or equivalent preferred
  • •At least 1+ year in a guest service role preferred
  • •Excellent verbal, written, and interpersonal communication skills
  • •Strong judgment, tact, and diplomacy
  • •Ability to walk constantly, climb stairs, and occasionally sit; lifting and carrying 25 lbs.+
Experience:1+ yearsGuest services
Education:High School
Skills:CommunicationInterpersonal skillsJudgmentTactDiplomacy

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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