Sr Banking Operations Analyst

Texas Capital Bancshares
United States
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5-7 yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Analytical thinking","Critical thinking","Relationship building","Confidentiality","Time management","Organization"]

Deliver high-touch client service and operational support across consumer, commercial, and business banking products. Own client onboarding and ongoing maintenance, manage high-volume case work and escalations, and act as a subject matter expert for consumer and non-treasury offerings. Monitor alerts, triage issues, ensure adherence to banking policies and regulatory requirements, and analyze performance metrics to improve operations. Mentor team members and occasionally travel for client meetings.

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FursaFursa
Texas Capital Bancshares
Texas Capital Bancshares
4 days ago

Sr Banking Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Deliver high-touch client service and operational support across consumer, commercial, and business banking products. Own client onboarding and ongoing maintenance, manage high-volume case work and escalations, and act as a subject matter expert for consumer and non-treasury offerings. Monitor alerts, triage issues, ensure adherence to banking policies and regulatory requirements, and analyze performance metrics to improve operations. Mentor team members and occasionally travel for client meetings.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted point of contact for clients across multiple channels (phone, email, messaging).
  • •Lead end-to-end onboarding and maintenance for new and existing clients, including documentation review and account setup.
  • •Manage and prioritize high-volume case work to ensure timely resolution of client requests and escalations.
  • •Act as a subject matter expert for consumer and non-treasury products, services, and systems; partner to resolve complex issues.
  • •Monitor alerts, triage and escalate as needed, communicate resolution status, and support compliance with banking policies and regulatory guidelines.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceWellness StipendFertility BenefitsLife InsuranceDisability Insurance401kPaid LeavePaid Holidays

Key Requirements

  • •BA/BS in Business, Finance, or related field (preferred).
  • •Minimum 5–7 years in financial services with strong knowledge of consumer and treasury products, systems, and services.
  • •Strong understanding of applicable banking laws and regulations.
  • •Exceptional verbal and written communication skills, including ability to deliver training and presentations.
  • •Proficiency in Microsoft Office Suite and familiarity with CRM tools (e.g., Salesforce).
Experience:5-7 yearsFinancial servicesBankingConsumer bankingTreasury products
Education:Bachelor's in Business, Finance
Skills:CommunicationProblem-solvingAnalytical thinkingCritical thinkingRelationship buildingConfidentialityTime managementOrganization
Tech Stack:Microsoft Office SuiteSalesforceCRM

Company Brief

Texas Capital Bancshares
Texas Capital Bancshares is the publicly traded parent company of Texas Capital Bank, a full-service financial institution offering commercial banking, treasury management, wealth management, and capital markets services to businesses and individuals in Texas and beyond.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1998
WebsiteLinkedIn