Senior RCM Associate

Nourish
New York
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Detail-oriented","Organizational skills","Problem-solving","Proactive learning","Communication"]

Own patient billing and revenue cycle operations, including resolving billing tickets, managing claims end-to-end, and conducting insurance coverage verifications. Streamline RCM workflows through automation and SOP development as Nourish scales into new service lines and payer contracts. Collaborate across Clinical Ops, Payer Ops, Customer Experience, Product, and Engineering to communicate updates, de-escalate issues, and test AI-powered billing tools that keep billing from blocking care.

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FursaFursa
Nourish
Nourish
14 hours ago

Senior RCM Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own patient billing and revenue cycle operations, including resolving billing tickets, managing claims end-to-end, and conducting insurance coverage verifications. Streamline RCM workflows through automation and SOP development as Nourish scales into new service lines and payer contracts. Collaborate across Clinical Ops, Payer Ops, Customer Experience, Product, and Engineering to communicate updates, de-escalate issues, and test AI-powered billing tools that keep billing from blocking care.
Location: New York
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Resolve patient-facing and internal billing questions, including denials and patient responsibility and insurance coverage verification.
  • •Process claims end-to-end through the clearinghouse and coordinate with cross-functional partners to maintain a smooth billing experience.
  • •Streamline RCM processes by recommending automation/new tools, optimizing steps, and ensuring consistent, reliable execution.
  • •Support ad-hoc RCM projects for payer-specific billing and expansions into new service lines.
  • •Develop and maintain SOPs for RCM workflows, flagging process gaps and partnering on AI-powered billing tool testing and optimization.

Key Requirements

  • •2+ years of experience in revenue cycle, medical billing, or healthcare operations.
  • •Familiarity with insurance billing workflows, including claim submission, denial management, ERA reconciliation, and payer communications.
  • •Patient-first communication skills to de-escalate billing concerns professionally and empathetically while keeping work moving.
  • •Highly organized and detail-oriented with strong follow-through to take issues through to resolution.
  • •Comfort with technology and automation, including using AI-powered tools to improve billing workflows; CPC/CCS coding credential is a plus.
Experience:2+ yearsHealthcareRevenue cycle managementMedical billing
Skills:Detail-orientedOrganizational skillsProblem-solvingProactive learningCommunication
Certifications:CPCCCS

Company Brief

Nourish
Nourish provides a benefits platform that helps employers deliver personalized total rewards, including wellbeing, financial, and family benefits via a digital marketplace and concierge support to improve employee health, retention, and engagement.
Industry: HR Tech
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