Sales & Service Lead - Ross Park Mall

Alo Yoga
Pittsburgh
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Leadership","Interpersonal","Teamwork","Customer service"]

The Sales & Service Lead drives an elevated guest experience on the sales floor, combining client education with hands-on coaching to ensure service-led selling. The role leads team members, analyzes performance, and coordinates store operations to meet engagement and sales targets while maintaining a sanctuary-like store environment.

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Alo Yoga
Alo Yoga
4 months ago

Sales & Service Lead - Ross Park Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

The Sales & Service Lead drives an elevated guest experience on the sales floor, combining client education with hands-on coaching to ensure service-led selling. The role leads team members, analyzes performance, and coordinates store operations to meet engagement and sales targets while maintaining a sanctuary-like store environment.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • •Continue to build the client relationship daily with our customers
  • •Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • •Leads by example and inspires staff in daily operations and guest experience.

Pay and Benefits

Perks:Employee Discount401kClothing AllowanceStore IncentivesFree Yoga

Key Requirements

  • •2+ years of prior work experience in a client-centric, sales environment
  • •Proven leadership capabilities demonstrating excellent decision making
  • •Excellent interpersonal and written communication skills
  • •Ability to move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
  • •Experience recruiting and developing talent in a store environment
Experience:2+ yearsRetailFashionApparel
Skills:CommunicationLeadershipInterpersonalTeamworkCustomer service
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn