Personal Banker I - Dayton Southeast Region

Fifth Third Bancorp
Ohio
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Consultative sales","Customer focus","Professional communication","Ethical behavior","Problem ownership"]

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations across operations and Sales & Service, followed by a certification. Use consultative selling and Financial Needs Assessments to build customer profiles, recommend retail consumer and small business solutions, and drive cross-selling. Proactively reach customers using CAMP and approved marketing tools, set appointments for financial reviews, and partner with Mortgage, Small Business, Commercial, and Investment teams to refer customers.

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Fifth Third Bancorp
Fifth Third Bancorp
2 months ago

Personal Banker I - Dayton Southeast Region

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Last checked: 21 hours agoStatus: Live

Job Summary

Become a Retail Personal Banker I by completing a 4–8 week onboarding and education program with rotations across operations and Sales & Service, followed by a certification. Use consultative selling and Financial Needs Assessments to build customer profiles, recommend retail consumer and small business solutions, and drive cross-selling. Proactively reach customers using CAMP and approved marketing tools, set appointments for financial reviews, and partner with Mortgage, Small Business, Commercial, and Investment teams to refer customers.
Location: Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Complete a 4–8 week onboarding and education program with rotations in operations and Sales & Service, ending with a certification to demonstrate role skills.
  • •Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify current and future financial needs.
  • •Maintain in-depth knowledge of retail consumer and small business products/services and recommend appropriate solutions using the bank’s value proposition.
  • •Use CAMP and approved marketing tools to proactively reach out to customers, set appointments for periodic financial reviews, and drive cross-selling.
  • •Process teller transactions and support platform staff while participating in consumer loan and bankcard processes and the opening/closing of the financial center as directed.
Travel: Medium travel

Key Requirements

  • •College degree or work experience with transferrable skills (or combination of education and experience).
  • •Experience in the financial industry is preferred.
  • •Demonstrated ability to develop comfort with sales activities to acquire new consumer household and small business customers and/or cross-sell to existing customers.
  • •Ability to demonstrate understanding of advanced math functions for analyzing credit and financial information.
  • •Ability to maintain a working knowledge of retail policies and procedures to make sound decisions; must complete S.A.F.E. Act registration through NMLS at time of employment.
Experience:Financial services
Skills:Consultative salesCustomer focusProfessional communicationEthical behaviorProblem ownership
Licenses:S.A.F.E. Act registration (NMLS)
Tech Stack:CAMPNMLSMU4R

Company Brief

Fifth Third Bancorp
Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cincinnati, United States
Founded: 1858
Glassdoor
Glassdoor: 3.7
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