Operation Support Rep

Ameren
United States
Workplace: OnsiteFull timeUSD 26.31 - 36.58 hourlyFunction: Product ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Human relations","Data entry","Multi-tasking","Clerical aptitude"]

Provide general clerical and administrative support for Operating Center personnel by entering payroll/time data in TRIS, updating and maintaining operational databases and daily reports, and maintaining customer order information in Customer Service System (CSS), OAS, and Maximo. Review and complete online CSS Work Flow Manager reports, handle routine customer contacts about schedule/order updates, and maintain accurate files and records while supporting other centers as needed.

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FursaFursa
Ameren
Ameren
1 day ago

Operation Support Rep

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide general clerical and administrative support for Operating Center personnel by entering payroll/time data in TRIS, updating and maintaining operational databases and daily reports, and maintaining customer order information in Customer Service System (CSS), OAS, and Maximo. Review and complete online CSS Work Flow Manager reports, handle routine customer contacts about schedule/order updates, and maintain accurate files and records while supporting other centers as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Enter payroll and time data in TRIS for Operating Center personnel.
  • •Update ACO/ARCOS databases, daily sheets, and maintain reports with current information.
  • •Update daily customer orders in CSS, OAS, and Maximo, including rate changes, installs/removes, lighting orders, disconnects, and billing updates.
  • •Review, investigate, and complete CSS Work Flow Manager (WFM) online reports.
  • •Provide clerical support such as mail handling, office supplies, general letters, spreadsheets, and assist other Operating Centers as needed.

Pay and Benefits

Salary: USD 26.31 - 36.58 hourly

Key Requirements

  • •High school diploma (or equivalent) and one or more years of relevant clerical/administrative experience.
  • •Working knowledge of MS Word and Excel.
  • •Working knowledge of Ameren systems (CSS, OAS, etc.) preferred.
  • •Good communication and human relations skills with the ability to handle multiple tasks.
  • •Clerical aptitude testing and data entry testing required for the position.
Experience:1+ years
Education:High School
Skills:CommunicationHuman relationsData entryMulti-taskingClerical aptitude
Tech Stack:TRISTime Reporting Information SystemACO/ARCOSCustomer Service System (CSS)OASMaximoCSS Work Flow Manager (WFM)MS WordExcel

Company Brief

Ameren
Ameren is an investor-owned energy company that generates, transmits and distributes electricity and natural gas to customers across Missouri and Illinois, focusing on grid reliability, regulated utility operations and investments in cleaner energy solutions.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1997
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Glassdoor: 3.6
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