Dandy

1 month ago

Senior IT Engineer, New Vertical

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead end-to-end IT implementation efforts for a new dental vertical, owning remote deployments from contract to go-live, coordinating with MSPs and cross-functional teams, and optimizing onboarding workflows. You’ll manage AWS-hosted VMs, integrations with PMS tools, and remote access configurations while maintaining high-quality service and clear communication with leadership.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Remotely execute technical implementation for dental practices from contract signature through go-live, owning quality and time-to-live at every step
•Improve the onboarding process and kanban workflow, identify opportunities for automation, and increase productivity
•Configure and troubleshoot integrations with dental PMS like Dentrix, Eaglesoft, Curve, Open Dental, and Denticon
•Set up and support remote access tools and network configurations at the practice level
•Partner with MSPs and cross-functional teams to streamline onboarding and communications across stakeholders

Pay and Benefits

Salary: USD 95,200 - 112,000 annually

Perks:Health InsuranceDentalRetirementPaid Leave

Key Requirements

•4+ years in an IT implementation, technical onboarding, or field/remote support role
•Hands-on experience with dental practice management systems (PMS) — you know how practices actually run their technology
•Strong working knowledge of remote access tools (TeamViewer, RemotePC, Splashtop, AnyDesk, or equivalent) and network fundamentals
•Experience managing a high-volume workload — you've handled 20, 30, 40+ concurrent implementations and know how to keep quality high across all of them
•Clear, confident communicator — equally effective explaining a network issue to an IT director and walking a front desk coordinator through a setup step

Experience:4+ yearsInformation Technology

Skills:Remote accessNetworkingPMSAWSETLSQLWindowsCommunication

Languages:English

Tech Stack:AWSTeamViewerRemotePCSplashtopAnyDeskDentrixEaglesoftCurveOpen DentalDenticonPMSWindows ServerETL

Company Brief

Dandy

Dandy is a fully digital dental lab that provides intraoral scanners, chairside software, real-time clinical support, and AI‑accelerated manufacturing to streamline prosthetic workflows and improve patient outcomes for dental practices and DSOs.

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Dandy

1 month ago

Senior IT Engineer, New Vertical

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Remotely execute technical implementation for dental practices from contract signature through go-live, owning quality and time-to-live at every step
•Improve the onboarding process and kanban workflow, identify opportunities for automation, and increase productivity
•Configure and troubleshoot integrations with dental PMS like Dentrix, Eaglesoft, Curve, Open Dental, and Denticon
•Set up and support remote access tools and network configurations at the practice level
•Partner with MSPs and cross-functional teams to streamline onboarding and communications across stakeholders

Pay and Benefits

Salary: USD 95,200 - 112,000 annually

Perks:Health InsuranceDentalRetirementPaid Leave

Key Requirements

•4+ years in an IT implementation, technical onboarding, or field/remote support role
•Hands-on experience with dental practice management systems (PMS) — you know how practices actually run their technology
•Strong working knowledge of remote access tools (TeamViewer, RemotePC, Splashtop, AnyDesk, or equivalent) and network fundamentals
•Experience managing a high-volume workload — you've handled 20, 30, 40+ concurrent implementations and know how to keep quality high across all of them
•Clear, confident communicator — equally effective explaining a network issue to an IT director and walking a front desk coordinator through a setup step

Experience:4+ yearsInformation Technology

Skills:Remote accessNetworkingPMSAWSETLSQLWindowsCommunication

Languages:English

Tech Stack:AWSTeamViewerRemotePCSplashtopAnyDeskDentrixEaglesoftCurveOpen DentalDenticonPMSWindows ServerETL

Company Brief

Dandy

Industry: HealthTech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Seed

Headquarters: New York, United States

Founded: 2016

Glassdoor: 3.4

Website LinkedIn Glassdoor