Business Operations Associate

CarMax
Denver
Workplace: OnsiteFull timeUSD 16 - 25.6 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Attention to detail","Communication"]

Support store operations as the backbone for sales, auctions, and appraisals—ensuring smooth, accurate processing of transactions and paperwork. Provide customer service, audit retail and wholesale deal documents (including finance and DMV paperwork), manage auction and appraisal transactions, and handle cash management and deposits. Train and mentor associates, complete clerical tasks like filing and reconciliation, and follow CarMax EH&S and confidentiality policies.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CarMax
CarMax
4 days ago

Business Operations Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Support store operations as the backbone for sales, auctions, and appraisals—ensuring smooth, accurate processing of transactions and paperwork. Provide customer service, audit retail and wholesale deal documents (including finance and DMV paperwork), manage auction and appraisal transactions, and handle cash management and deposits. Train and mentor associates, complete clerical tasks like filing and reconciliation, and follow CarMax EH&S and confidentiality policies.
Location: Denver
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.

Pay and Benefits

Salary: USD 16 - 25.6 hourly
Perks:Paid LeavePaid Holidays

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizational skillsMultitaskingAttention to detailCommunication
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn