Customer Experience Banker - Bilingual Spanish - Bartlett

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 23 - 26 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a financial concierge for walk-in branch customers, helping them achieve their financial goals by proactively identifying needs and recommending deposit and related banking products. Deliver outstanding customer service, accurately process transactions, and balance daily. Grow and retain consumer and business relationships through a disciplined sales process, follow-up, outbound calling, and referrals—while adhering to all operational, security, risk, and regulatory requirements.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - Bilingual Spanish - Bartlett

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in branch customers, helping them achieve their financial goals by proactively identifying needs and recommending deposit and related banking products. Deliver outstanding customer service, accurately process transactions, and balance daily. Grow and retain consumer and business relationships through a disciplined sales process, follow-up, outbound calling, and referrals—while adhering to all operational, security, risk, and regulatory requirements.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and support financial goal discovery.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Refer and educate customers about other areas of the bank to deepen relationships.
  • •Follow operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Pay and Benefits

Salary: USD 23 - 26 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid Leave

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Minimum proficiency in providing customer service and resolving customer issues effectively.
  • •Ability to understand and educate customers on consumer deposit products.
  • •Cash handling skills.
  • •Comfort using technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Languages:Spanish
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn