Omnichannel Recommendations - GTM Specialist

Constructor
United States
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Client-facing communication","Consultative mindset","Data-driven decision-making","Partnership","Growth mindset"]

Own onboarding, activation, and performance for offsite recommendation-driven email programs, partnering across Sales, Account Management, Customer Success, Solutions, and Marketing. Guide retail and e-commerce clients through ESP integrations, feed setup, and email template placement. Serve as the subject-matter expert on personalization use cases, analyze KPIs like CTR and conversion, and drive revenue growth through upsells, expansion, and new recommendation workflows.

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FursaFursa
Constructor
Constructor
2 months ago

Omnichannel Recommendations - GTM Specialist

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Last checked: 8 hours agoStatus: Live

Job Summary

Own onboarding, activation, and performance for offsite recommendation-driven email programs, partnering across Sales, Account Management, Customer Success, Solutions, and Marketing. Guide retail and e-commerce clients through ESP integrations, feed setup, and email template placement. Serve as the subject-matter expert on personalization use cases, analyze KPIs like CTR and conversion, and drive revenue growth through upsells, expansion, and new recommendation workflows.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own onboarding and activation for offsite recommendations, partnering with Sales, Account Management, Customer Success, Solutions, and Marketing.
  • •Guide clients through ESP integrations, feed setup, and recommendation placement in email templates.
  • •Advise on high-impact recommendation-driven email use cases across promotional, triggered, post-purchase, replenishment, and lifecycle messaging.
  • •Analyze performance and deliver data-driven recommendations to improve CTR, conversion, AOV, revenue per send, and LTV.
  • •Drive revenue growth across a customer portfolio through upsell, expansion, and new use cases while acting as the voice of the customer.

Pay and Benefits

Perks:Paid LeaveEquityRemote WorkHome OfficeLearning BudgetParental Leave

Key Requirements

  • •1-3 years of hands-on email or lifecycle marketing experience, ideally in e-commerce or retail.
  • •3-5+ years of client-facing experience in sales, account management, customer success, or account strategy.
  • •Strong understanding of ESPs and email ecosystems, including segmentation, personalization, and lifecycle strategy.
  • •Experience with testing and performance measurement, and working with AI-driven personalization or recommendation systems.
  • •Proven ability to translate data into business impact, with excellent communication and comfort working with both operators and executives.
Experience:3+ yearsE-commerceRetailEmail marketingLifecycle marketing
Skills:Client-facing communicationConsultative mindsetData-driven decision-makingPartnershipGrowth mindset
Tech Stack:ESP integrationsEmail templatesAI-driven personalizationRecommendation systemsLLMsTransformers

Company Brief

Constructor
Provides an AI-powered site search and product discovery platform for e-commerce and retailers, improving search relevance, recommendations, personalization, and merchandising to boost conversions and average order value.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: San Francisco, United States
WebsiteLinkedIn