Mashreq

4 weeks ago

Senior Universal banker.Egypt- Distribution - Rehab Branch

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Senior Universal Banker at Mashreq Bank Egypt (Rehab Branch) responsible for cash transactions, branch customer service, and sales through walk-ins. Manages customer expectations, resolves queries, educates clients on digital channels, and supports KPI achievements across personal banking products while collaborating with branch teams.

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Key Responsibilities

•Manage cash transactions through Teller counters at the new branch model.
•Strive towards managing customer expectation for each interaction.
•Minimize customer attrition and reduce liability & service application rejections.
•Customer acquisition through sales to walk-ins.
•Take ownership of customer complaints and take them to resolution.

Key Requirements

•Thorough knowledge of Retail Banking products, processes services and policies.
•University Graduate with 4-5 years of Branch Banking experience.
•Candidate must between the age group of 26-34 years.
•Preferred candidate must have banking experience a minimum of 4 years
•Computer literacy and tech savvy.

Experience:4+ yearsRetail bankingBanking

Education:Bachelor's

Skills:CommunicationCustomer serviceProblem-solving

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

4 weeks ago

Senior Universal banker.Egypt- Distribution - Rehab Branch

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Egypt

Workplace: Onsite

Employment Type: Full time

Job Function: Supply Chain & Logistics

Key Responsibilities

•Manage cash transactions through Teller counters at the new branch model.
•Strive towards managing customer expectation for each interaction.
•Minimize customer attrition and reduce liability & service application rejections.
•Customer acquisition through sales to walk-ins.
•Take ownership of customer complaints and take them to resolution.

Key Requirements

•Thorough knowledge of Retail Banking products, processes services and policies.
•University Graduate with 4-5 years of Branch Banking experience.
•Candidate must between the age group of 26-34 years.
•Preferred candidate must have banking experience a minimum of 4 years
•Computer literacy and tech savvy.

Experience:4+ yearsRetail bankingBanking

Education:Bachelor's

Skills:CommunicationCustomer serviceProblem-solving

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor