Account Manager

Wise
Austin
Workplace: HybridFull timeUSD 120,000 - 150,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Stakeholder management","Relationship building","Data-driven decision-making","Commercial negotiation","Cross-functional collaboration"]

Own end-to-end relationships with fintech and banking platform partners across North America, driving commercial strategy to expand, retain, and grow accounts. Lead upsell and cross-sell efforts, negotiate contracts, and coordinate with Customer Success, Pre-Sales, Delivery, Risk, and Product to enable seamless adoption of new API solutions. Use analytics and market insights to build growth plans, run QBRs, and influence partners’ international payments strategy.

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FursaFursa
Wise
Wise
6 days ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Own end-to-end relationships with fintech and banking platform partners across North America, driving commercial strategy to expand, retain, and grow accounts. Lead upsell and cross-sell efforts, negotiate contracts, and coordinate with Customer Success, Pre-Sales, Delivery, Risk, and Product to enable seamless adoption of new API solutions. Use analytics and market insights to build growth plans, run QBRs, and influence partners’ international payments strategy.
Location: Austin
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and execute the commercial strategy for a partner portfolio, driving upsell and cross-sell to grow revenue.
  • •Manage the end-to-end partner relationship, balancing retention and new sales within existing accounts.
  • •Lead commercial discussions and contract negotiations aligned with Wise Platform pricing and revenue goals.
  • •Collaborate across Customer Success, Pre-Sales, Delivery, Risk, and Product to drive product adoption and implementation of new API solutions.
  • •Use analytics and market insights to plan and track growth performance, lead QBRs, and provide internal updates on partner engagements and blockers.

Pay and Benefits

Salary: USD 120,000 - 150,000 annually

Key Requirements

  • •3+ years of experience in account management, customer success, or enterprise sales within fintech, SaaS, or financial services.
  • •Strong understanding of the North American banking and fintech landscape, especially cross-border payments.
  • •Proven track record of growing accounts and driving measurable revenue impact.
  • •Comfortable meeting and exceeding revenue targets and KPIs.
  • •Skilled at building executive-level stakeholder relationships and leading deals, including technical and commercial discussions.
Experience:3+ yearsFintechSaaSFinancial servicesEnterprise salesCross-border paymentsBanking
Skills:Stakeholder managementRelationship buildingData-driven decision-makingCommercial negotiationCross-functional collaboration
Languages:English
Tech Stack:APIsIntegrations

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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