Manager - Brand Operations

Apparel Group
Dubai
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Leadership","Coaching","Communication","Decision-making","Customer focus"]

Lead retail operations across stores to drive revenue growth, profitability, and customer satisfaction. Develop and maintain store Standard Operating Procedures, enforce policies and loss-prevention guidelines, and ensure visual merchandising standards are executed consistently. Manage staffing needs including recruiting, training, KPI/KRA setting, coaching, and performance appraisal. Oversee sales targets, operational costs, inventory and stock security, and contribute to store design and project readiness while coordinating with senior leadership.

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FursaFursa
Apparel Group
Apparel Group
3 days ago

Manager - Brand Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 1 year ago

Job Summary

Lead retail operations across stores to drive revenue growth, profitability, and customer satisfaction. Develop and maintain store Standard Operating Procedures, enforce policies and loss-prevention guidelines, and ensure visual merchandising standards are executed consistently. Manage staffing needs including recruiting, training, KPI/KRA setting, coaching, and performance appraisal. Oversee sales targets, operational costs, inventory and stock security, and contribute to store design and project readiness while coordinating with senior leadership.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Increase business revenues by driving store sales and profitability across multiple performance metrics.
  • •Develop, implement, and maintain retail Standard Operating Procedures and enforce SOPs, policies, and loss prevention guidelines.
  • •Recruit, hire, train, and support employees; set KPI/KRA for direct subordinates and conduct performance appraisal and feedback.
  • •Manage store operations including operational costs reduction (including automation), visual merchandising execution, and adherence to sales and operational standards.
  • •Oversee stock management and store design/projects readiness, including inventory monitoring, stock security, and guidance during store setup and merchandising.

Key Requirements

  • •Develop, implement, and maintain retail Standard Operating Procedures across stores to drive business and customer satisfaction.
  • •Enforce company SOPs, policies, and loss-prevention audit guidelines, ensuring compliance by employees.
  • •Set store sales targets and manage performance using KPIs such as conversion percentage, sales per month, and sales turnover.
  • •Recruit, hire, and train staff on sales techniques, customer service, teamwork, and company/brand standards.
  • •Oversee stock and inventory management, including monitoring slow-moving/outdated stock and ensuring stock security.
Education:Bachelor's
Skills:LeadershipCoachingCommunicationDecision-makingCustomer focus

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn