Customer Experience Banker - South Charleston, WV

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation","Disciplined sales process"]

Serve walk-in customers as a financial concierge, helping them achieve their financial goals through accurate transaction support and education on consumer deposit products. Proactively retain and grow consumer and business relationships using a disciplined sales approach, outbound calling, and referral sourcing. Maintain exemplary customer service and ensure full adherence to operational, security, risk, and regulatory policies while strengthening partnerships across the bank.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - South Charleston, WV

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge, helping them achieve their financial goals through accurate transaction support and education on consumer deposit products. Proactively retain and grow consumer and business relationships using a disciplined sales approach, outbound calling, and referral sourcing. Maintain exemplary customer service and ensure full adherence to operational, security, risk, and regulatory policies while strengthening partnerships across the bank.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and support accurate, efficient transaction processing.
  • •Proactively grow customer relationships using a disciplined sales process, follow-up program, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a bachelor’s degree.
  • •Experience providing customer service and resolving customer issues.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Ability to proactively identify opportunities to grow customer relationships through a disciplined sales process.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail salesCustomer service
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentationDisciplined sales process
Tech Stack:Mobile servicesOnline banking services

Eligibility

Visa:F-1H-1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn